Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Erin Cabrera

Auburn,CA

Summary

Energetic and personable with natural talent for customer service and problem-solving. Understanding of guest relations and hospitality, coupled with strong communication and organizational skills. Committed to creating memorable experiences and ensuring guest satisfaction.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Legal Assistant

The Irwin Firm
06.2025 - Current
  • Manage client communications with professionalism and discretion
  • Maintain case files and track deadlines
  • Assist with trial preparation, filing, and document organization
  • Managed high-volume workload while maintaining strict attention to detail on every task
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.

Marketing Director

Chick-fil-A Auburn Gold Rush
08.2024 - 06.2025
  • Led community marketing initiatives through targeted, organic social media campaigns and strategic partnerships, achieving results with zero digital ad spend
  • Increased Instagram reach by 750.5% in 90 days, gaining 469 new followers (76.3% audience growth) and generating 94,965 content views — 83.3% from non-followers
  • Drove record-breaking hourly sales of $2,918 during Bear River FFA Spirit Night through exclusive social media promotion; achieved a 93% year-over-year sales increase in the following hour
  • Managed fundraising events totaling $5,944.10 in sales, directly linking digital strategy to in-restaurant traffic and revenue growth

Barista

Starbucks
08.2024 - 06.2025
  • Delivered exceptional customer service in a high-volume store, consistently meeting speed-of-service and quality standards
  • Contributed to the store exceeding customer connection score goals through personalized service and rapport-building with guests
  • Maintained 100% accuracy in cash handling and mobile order fulfillment, supporting smooth daily operations
  • Built strong customer relationships, driving repeat visits and positive in-store experiences

Education

Associate of Science - Marketing

Ashworth College
Peachtree Corners, GA
01.2015

Skills

  • Legal & Administrative: Case file management, trial preparation support, filing, deadline tracking, client communication
  • Technology: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Google Workspace, social media platforms (Instagram, Facebook), basic Canva design
  • Organization & Coordination: Calendar management, event planning, multitasking in fast-paced environments, meeting deadlines under pressure
  • Customer Service: Professional client interaction, conflict resolution, relationship building, and maintaining confidentiality
  • Marketing & Outreach: Organic social media growth strategies, community partnership development, fundraising campaign execution
  • Operations: Cash handling accuracy, point-of-sale systems, and inventory awareness

Websites

Certification

California Real Estate Salesperson License — Inactive, eligible for renewal (Earned 2021)

Timeline

Legal Assistant

The Irwin Firm
06.2025 - Current

Marketing Director

Chick-fil-A Auburn Gold Rush
08.2024 - 06.2025

Barista

Starbucks
08.2024 - 06.2025

Associate of Science - Marketing

Ashworth College

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Erin Cabrera