Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devin Burns

Auburn

Work Preference

Job Search Status

Open to work

Desired Job Title

City ManagerDual Community ManagerCommunity ManagerCommunity AssociateManager in Training

Work Type

Full Time

Location Preference

HybridRemoteOn-Site
Location: Auburn, CASacramento, CARoseville, CAFolsom, CA
Open to relocation: Yes

Salary Range

$74000/yr - $200000/yr

Important To Me

Career advancementCompany CulturePersonal development programsPaid time off401k matchPaid sick leaveHealthcare benefitsWork-life balance

Summary

Results-driven professional with expertise in resource management, conflict resolution, and customer support. Proven ability to streamline operations and enhance team performance, contributing to improved customer service outcomes.

Overview

11
11
years of professional experience

Work History

City Manager

Regus Management Group
Sacramento
04.2025 - Current
  • Streamlined company operations to enhance customer service and optimize resource management.
  • Coordinated schedules for team meetings and events to improve communication.
  • Facilitated onboarding of new employees and training of support staff to boost performance.
  • Collaborated with finance department to prepare monthly aging reports for management review.
  • Analyzed account status and generated detailed reports for management evaluation.
  • Developed effective sales strategies and campaigns through teamwork.
  • Utilized CRM software to track leads, client interactions, and sales progress.
  • Managed front desk operations, greeting visitors and directing them appropriately.

Dual Community Manager

Regus Management Group
Roseville
12.2024 - 03.2025
  • Oversaw administrative tasks, ensuring timely document preparation and distribution for 2 locations.
  • Trained new employees on office procedures and company policies.
  • Developed filing systems for efficient document retrieval and storage.
  • Tracked invoices and payments, ensuring accuracy in accounts receivable and payable.
  • Monitored client payments, promptly contacting clients regarding past due accounts.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Supervised staff, organized schedules, and delegated tasks to maintain operational flow.

Community Manager

Regus Management Group
Roseville
05.2022 - 12.2024
  • Oversaw administrative tasks to ensure timely document preparation and distribution, supporting smooth office operations.
  • Trained new employees on office procedures and company policies to facilitate quick onboarding and adherence to standards.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations by greeting visitors, answering questions, and directing them to appropriate personnel, enhancing first impressions and client interactions.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Supervised staff members, organized schedules and delegated tasks.

Community Associate

Regus Management Group
Roseville
03.2020 - 05.2022
  • Assisted members with inquiries, enhancing overall customer satisfaction.
  • Managed daily operations, ensuring a welcoming environment for all visitors.
  • Maintained cleanliness and organization of shared spaces and facilities.
  • Facilitated positive communication between employees and organization, fostering a collaborative environment.
  • Ensured adherence to customer service standards during client interactions, contributing to a consistent service experience.

Manager in Training

Anthropologie
Roseville
03.2019 - 03.2020
  • Trained new employees on operational procedures and company policies.
  • Coordinated shift schedules and supported management in enhancing team performance.
  • Oversaw inventory management and organized stock replenishment processes.
  • Addressed customer complaints efficiently to uphold satisfaction levels.
  • Managed daily operations of the store, including opening and closing procedures.
  • Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
  • Executed visual merchandising strategies to maintain standards and enhance customer experience.
  • Monitored store security systems to protect against theft or vandalism.

Sales Associate

Anthropologie
Roseville
01.2015 - 02.2019
  • Delivered exceptional customer service to enhance shopping experiences.
  • Provided exceptional customer service to enhance shopping experience.
  • Assisted customers with finding the right product for their needs.
  • Resolved customer complaints promptly and professionally to improve satisfaction.
  • Collaborated with team members to consistently meet daily sales goals.
  • Operated cash register and processed transactions efficiently.
  • Managed inventory levels and restocked shelves regularly.
  • Enhanced visual merchandising to attract customers with appealing product displays.
  • Maintained store cleanliness and organized merchandise displays.

Education

High School Diploma -

Del Campo
Carmichael, CA
08-2013

Skills

  • Sales strategy
  • CRM software
  • Resource management
  • Onboarding support
  • Performance evaluation
  • Document preparation
  • Office organization
  • Customer support
  • Crisis management
  • Conflict resolution
  • Effective communication
  • Communication skills

Timeline

City Manager

Regus Management Group
04.2025 - Current

Dual Community Manager

Regus Management Group
12.2024 - 03.2025

Community Manager

Regus Management Group
05.2022 - 12.2024

Community Associate

Regus Management Group
03.2020 - 05.2022

Manager in Training

Anthropologie
03.2019 - 03.2020

Sales Associate

Anthropologie
01.2015 - 02.2019

High School Diploma -

Del Campo

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Devin Burns