Erika Vallin
Calgary,AB
Summary
Highly motivated individual with a passion for excellent customer service, strong work ethic, and team-player attitude. Experienced in customer relations, problem solving, and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Uniform fitting
Calgary Stetson Showband
02.2022
- I assisted the band members in getting their uniforms fitted for performances and gave them maintenance advice
Homeless Shelter Volunteer
11.2019
- Assisted in providing meals to homeless individuals, demonstrating strong interpersonal skills and sensitivity to their needs
Crew Member
Purdys Chocolatier
11.2023 - 01.2024
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Handled customer complaints in a professional and courteous manner
- Placed orders into POS systems and handled cash and credit transactions
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
Crew Member
Helping Hands Estates services
08.2022 - 11.2023
- Maintained an organized work area to ensure efficient operations
- Staged House, helped with sales and decluttering
- Followed instructions from supervisors regarding specific tasks related to each project
- Participated in ongoing training to enhance own job skills and knowledge
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Babysitter
08.2021 - 09.2021
- Displayed patience and understanding when dealing with difficult situations involving children
- Developed strong communication and organizational skills while managing multiple tasks
Education
Diploma - Flight Attendant Aviation
Eton College
Calgary, AB01-2025
High school -
St. Francis High School
Calgary, AB06.2023
Skills
- Menu Memorization
- Customer Service
- Flexible Schedule
- Problem-Solving
- Organizational skills
- Active listening
- Positive attitude
- Time Management
- Effective Communication
Volunteer Experience
- Uniform fitting, Calgary Stetson Showband, Calgary, AB, 02/01/22, 02/28/22, Assisted the band members in getting their uniforms fitted for performances and gave them maintenance advice.
- Babysitter, Babysitter, Calgary, AB, 08/01/21, 09/30/21, Displayed patience and understanding when dealing with difficult situations involving children., Developed strong communication and organizational skills while managing multiple tasks.
- Homeless Shelter Volunteer, Inn from the Cold, 110 11 Ave SE, Calgary, AB, 11/01/19, 11/30/19, Assisted in providing meals to homeless individuals, demonstrating strong interpersonal skills and sensitivity to their needs.
References
References available upon request
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Certification
- DELE Spanish certificate Level B2, 2019
DELE Spanish certificate Level B2
DELE Spanish Diplomas are official, internationally recognized titles that certify the holder's degree of fluency in Spanish. The only way to earn a DELE Spanish Diploma is by taking a DELE exam.
Timeline
Crew Member
Purdys Chocolatier
11.2023 - 01.2024
Crew Member
Helping Hands Estates services
08.2022 - 11.2023
Uniform fitting
Calgary Stetson Showband
02.2022
Babysitter
08.2021 - 09.2021
Homeless Shelter Volunteer
11.2019
- DELE Spanish certificate Level B2, 2019
Diploma - Flight Attendant Aviation
Eton College
High school -
St. Francis High School
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