Erika Rivas Castillo
Oceano,CA
Summary
Dedicated employee with strengths in customer service, sales, and promotion strategies. Organized and motivated to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Seasonal Retail Sales Associate
Converse
Pismo Beach, CA
06.2024 - 06.2025
- Provided excellent customer service, driving sales and enhancing the shopping experience.
- Managed inventory and maintained visually appealing product displays to support store operations.
Cashier/Food Preparation Worker
Ghostix at Coachella Music Festival
Coachella Valley, CA
04.2025 - 04.2025
- Processed customer transactions efficiently at high-energy festival environment.
- Assisted cooks in assembling dishes according to established recipes.
Shift Leader
Menchie's Frozen Yogurt
Arroyo Grande, CA
12.2022 - 09.2023
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally
Cashier
Panera Bread
Arroyo Grande, CA
07.2022 - 10.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Keep the work area clean, organized and stocked with necessary supplies.
Education
Bachelor of Arts - Sociology
University of California, Riverside
Riverside, CA06-2027
High School Diploma -
Arroyo Grande High School
Arroyo Grande, CA06-2023
Skills
- Customer Service
- Cash Handling
- Staff Training
- Organization Abilities
- Product Recommendations
- Issue Resolution
- Merchandise Restocking
- Cleaning and Sanitizing
Timeline
Cashier/Food Preparation Worker
Ghostix at Coachella Music Festival
04.2025 - 04.2025
Seasonal Retail Sales Associate
Converse
06.2024 - 06.2025
Shift Leader
Menchie's Frozen Yogurt
12.2022 - 09.2023
Cashier
Panera Bread
07.2022 - 10.2022
Bachelor of Arts - Sociology
University of California, Riverside
High School Diploma -
Arroyo Grande High School
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