Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sadie Shaw

Folsom

Summary

Professional in customer support with strong communication and problem-solving skills. Adept at managing inquiries, resolving issues, and ensuring customer satisfaction. Known for teamwork, adaptability, and achieving results under changing conditions. Skilled in conflict resolution, empathy, and time management.

Overview

Work History

Seasonal Retail Sales Associate

Best Buy
09.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

Roseville Pathways
Roseville, CA
05-2024

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Customer assistance
  • Reliability and punctuality
  • Professional appearance
  • Policy and procedure adherence
  • Interpersonal and written communication
  • Independent judgement
  • Friendly and outgoing
  • Customer follow-up
  • Data entry
  • Returns and exchanges
  • Account assistance

Timeline

Seasonal Retail Sales Associate

Best Buy
09.2024 - Current

High School Diploma -

Roseville Pathways
Sadie Shaw