Alyssa Estrada
Santa Ana
Summary
Passionate about completing tasks and level headed and a calm individual who is able to carry out customer service professionally and effectively. Strong verbal and written communication skills combined with a hardworking attitude and responsibilities. I'm ardent about obtaining a career in Radiology because to help in the diagnosis of diseases and injuries. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Seasonal Retail Sales Associate
Bath & Body Works
09.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
Cast Member
Disneyland Resort
04.2023 - 07.2023
- Provided guest with information about menu items, specials and promotions to provide quality service.
- Processed payments and provided receipts to establish proof of transaction
- Maintained stock level's of cups, lids, straws and condiments throughout shift.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving to issues.
- Established rapport with customers by providing friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Hector G. Godinez
Santa Ana, CA05.2019
Skills
- Customer Service
- Teamwork
- Verbal and Written Communication
- Retail Sales
- Product Knowledge
- POS System Operation
- Store Opening and Closing
- Problem-Solving
- Service Quality
- Safe Food Handling Practices
- Makeup Artistry
- Adaptable and Flexible
- Restocking
- Self- Motivated
- Stocking and Replenishing
Additional Information
Desire to Learn & Improve, Good Time Management, Communication, Adaptability
Timeline
Seasonal Retail Sales Associate
Bath & Body Works
09.2023 - Current
Cast Member
Disneyland Resort
04.2023 - 07.2023
High School Diploma -
Hector G. Godinez
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