Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Computer Sales Associate
Best Buy, Lethbridge
09.2023 - 12.2023
Enhanced customer experience by offering hands-on demonstrations of various computer systems and peripherals.
Built long-lasting relationships with local business clients by recommending suitable computer systems that met their operational needs while staying within budget constraints.
Promoted company loyalty programs and financing options to customers, resulting in increased repeat business and customer retention.
Led training sessions for new team members on product knowledge, sales techniques, and company policies to ensure consistency across all staff interactions with customers.
Sales Associate
Hudson's Bay, South Centre
04.2022 - 08.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Community Assistant
University Of Lethbridge, Housing Services
09.2021 - 03.2022
Supported new residents in their transition to the community by providing information on available resources and amenities.
Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
Maintained open communication with tenants to proactively handle questions and complaints.
Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
Swim Instructor
YMCA Calgary, Shawnessy Branch
09.2017 - 09.2021
Taught daily swim instruction to students varying in ages and skill levels.
Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Lifeguard
YMCA Calgary, Shawnessy Branch
09.2017 - 09.2021
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
B.A. in Political Science, B.E. in Social Studies -
University of Lethbridge
Lethbridge, AB
06.2026
High School Diploma -
Western Canada High School
Calgary, AB
06.2017
Skills
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Goal-Oriented
Strong communicator
Effective problem-solver
Leadership Qualities
First Aid
Strong swimming ability
CPR Certified
Child Supervision
Certification
Standard First Aid/CPR C, 06/2021 - 06/2024
Volunteer Experience
YMCA Calgary, 09/2017 - 09/2021, Volunteer Coach and Referee for Youth Sports
Hobbies and Interests
Avid Basketball fan and sports enthusiast.
Online gaming for entertainment and keeping up with friends.
Science fiction and fantasy genre (really anything weird or conceptual).
World history (particularly ancient and military history).
Seasoned global traveler (shout out Mom and Dad!).
Fascinated by geography and different societies and cultures.
Natural social butterfly.
Timeline
Computer Sales Associate
Best Buy, Lethbridge
09.2023 - 12.2023
Sales Associate
Hudson's Bay, South Centre
04.2022 - 08.2022
Community Assistant
University Of Lethbridge, Housing Services
09.2021 - 03.2022
Swim Instructor
YMCA Calgary, Shawnessy Branch
09.2017 - 09.2021
Lifeguard
YMCA Calgary, Shawnessy Branch
09.2017 - 09.2021
B.A. in Political Science, B.E. in Social Studies -