EMMILLY G GUERRA RODRIGUES
Toronto,Canada
Summary
With the objective of contributing to the company's growth and gaining valuable professional experience, we are seeking a position in the job market and are eager to embrace new challenges. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Customer Service
R Bakery
07.2023 - Current
- Provided excellent customer service, resolving guest concerns professionally and courteously.
- Trained new hires on customer service policies and procedures.
- Maintained professional, organized, and safe environment for employees and patrons.
George Brown College Placement
Runnymede Walk-In Clinic
01.2024 - 04.2024
- Developed correspondence letters, memos, and emails.
- Provided compassionate support to patients during their healthcare journey, addressing concerns and answering questions about appointments promptly.
- Demonstrated excellent problem-solving skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Volunteer
Canadian Blood Service
06.2023 - 08.2023
- Assist the people after blood donation in eating/drinking; observed the physicals conditions when the people needs and report to nurses or other healthcare professionals
Nurse Intern
Family Health Clinic
08.2019 - 12.2019
- Assisted in the administration of medications, ensuring accurate dosages for optimal patient outcomes.
- Collaborated with interdisciplinary healthcare teams to develop effective patient care plans.
- Improved patient care by providing compassionate and attentive support during clinical rotations.
Nurse Intern
Hospital Memorial
03.2019 - 07.2019
- Promoted a safe and clean environment, adhering to infection control policies and procedures at all times.
- Demonstrated strong clinical skills while rotating through various hospital units, including emergency room, ICU, and pediatrics.
- Facilitated efficient patient admissions and discharges, streamlining hospital processes for improved workflow.
- Effectively communicated with multidisciplinary teams during shift changes to ensure seamless continuity of care.
Education
Office Administration - Health Services
George Brown College
Toronto, ON05.2024
Nursing Degree -
UNI-RN
Natal, RN01.2020
Skills
- Teamwork and collaboration
- Problem-solving
- Organization and time management
- Adaptability
- Office 360
- Computer skills
Timeline
George Brown College Placement
Runnymede Walk-In Clinic
01.2024 - 04.2024
Customer Service
R Bakery
07.2023 - Current
Volunteer
Canadian Blood Service
06.2023 - 08.2023
Nurse Intern
Family Health Clinic
08.2019 - 12.2019
Nurse Intern
Hospital Memorial
03.2019 - 07.2019
Nursing Degree -
UNI-RN
Office Administration - Health Services
George Brown College
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