Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Arti

Winnipeg,MB

Summary

Customer service representative with proven ability to resolve complex issues and enhance teamwork. Expertise in maintaining organized workspaces and educating customers on promotions, leading to improved operational efficiency and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Customer Service Cashier

Luigi's Cadillac & Restaurant
Winnipeg, Manitoba
10.2024 - Current
  • Greeted customers and provided friendly customer service.
  • Maintained a clean and organized cashier area throughout shifts.
  • Answered customers' questions and provided information on store procedures or policies.
  • Educated customers on daily specials and promotions enthusiastically.
  • Monitored stock levels of cash register supplies regularly.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Counted and balanced cashier drawers.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.

Customer Service Representative

Bhagat Real Estate Inc.
Windsor, Ontario
07.2023 - 08.2024
  • Managed customer complaints and resolved issues effectively and efficiently.
  • Assisted clients with property inquiries and guided them through listings.
  • Processed rental applications and verified tenant information promptly.
  • Coordinated property viewings and scheduled appointments for prospective renters.
  • Collaborated with team members to enhance customer service processes continuously.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Maintained accurate records of client interactions in the database system.

Production Engineer

Luxor Writing Instruments Pvt Ltd.
Haridwar, India
05.2017 - 11.2022
  • Operated machinery to assemble components efficiently and safely.
  • Monitored production processes to ensure compliance with safety standards.
  • Collaborated with team members to optimize workflow and minimize downtime.
  • Conducted quality checks on finished products to maintain high standards.
  • Assisted in troubleshooting equipment issues to reduce operational delays.
  • Trained new staff on proper equipment use and safety protocols.
  • Maintained inventory of materials and supplies for production needs.
  • Implemented standard operating procedures for consistent production practices.
  • Supervised daily operations in the factory ensuring that all tasks are completed according to schedule.
  • Performed root cause analysis on production issues, developed corrective actions, and monitored results.
  • Developed and implemented production processes to increase efficiency and reduce costs.
  • Compiled and submitted monthly and yearly reports.

Education

High School Diploma -

St. Clair College of Applied Arts And Technology
Windsor, ON
09-2024

Skills

  • Customer engagement and support
  • Conflict resolution
  • Teamwork collaboration
  • Efficient time management
  • Stock management
  • Communication proficiency
  • Promotional sales techniques
  • Calmness under pressure
  • Reliability in attendance
  • Cash handling skills
  • Customer relationship development
  • Quality assurance processes
  • Lot upkeep and maintenance
  • Product insights

Languages

English
Full Professional

References

References available upon request.

Timeline

Customer Service Cashier

Luigi's Cadillac & Restaurant
10.2024 - Current

Customer Service Representative

Bhagat Real Estate Inc.
07.2023 - 08.2024

Production Engineer

Luxor Writing Instruments Pvt Ltd.
05.2017 - 11.2022

High School Diploma -

St. Clair College of Applied Arts And Technology

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