Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

EMMA ROSE BAGTAS

17011 67 Avenue NW,AB

Summary

Skilled Pharmacy Assistant with extensive experience providing patient-centered pharmacy services. Expert in accurately filling prescription orders and proven history of providing exceptional customer service in community pharmacy setting. Motivated to learn, grow and excel in medical field.

Overview

6
6
years of professional experience

Work History

Pharmacy Assistant

SHOPPERS DRUGMART
05.2021 - Current
  • Greet patients and respond to questions with friendly, knowledgeable assistance.
  • Answer patient inquiries via telephone and refer to pharmacist as needed. Coordinate with physicians' offices to obtain prescription information and schedule callbacks.
  • Demonstrate expertise in data entry and coordinate Central Fill by scheduling accurate pickup times. Accurately count and package medications in filling. Assist in efficient medication pickups.
  • Utilize the Merchandise Management System (MMS) tool to efficiently manage inventory,cycle counting, receiving and processing interstore transfers.
  • Manage essential pharmacy supplies, ensuring timely replenishment. Place orders with distribution centers (DC) and McKesson to maintain optimal stock levels and settle balance owing.
  • Demonstrate in-depth knowledge of insurance policies and procedures. Coordinates and submits required paperwork for special authorizations.
  • Maintain a well-organized and clean pharmacy environment for optimal workflow.
  • Provide technical assistance and collaborate with IT department to resolve complex technical issue.
  • Check outbox for cancelling prescriptions according to Standard Operating Procedures (SOP). Returned cancelled or unused medications to stock, maintaining inventory accuracy.
  • Perform regular narcotic counts, investigates discrepancies, and maintains precise records.

Cashier

A&W RESTAURANT
03.2019 - 09.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Monitor consistently the food quality and service quality of food orders served.
  • Take orders at drive thru and counter for to-go,dine-in and delivery.
  • Served customers with courtesy,patience and a smile.

Pharmacy Assistant

LOBLAW REAL CANADIAN SUPERSTORE
06.2019 - 10.2019
  • Check deliveries, arrange stocks, monitor inventory levels and identify approaching and clinical expiry dates.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Kept pharmacy counter and related areas clean, neat and organized.

Pharmacy Assistant

DOWNTOWN IPHARMACY
04.2019 - 06.2019
  • Read and interpret prescriptions and enter in Kroll.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Received incoming supplies and stocked in correct locations.
  • Counted and labeled prescriptions with correct item and quantity.

Education

(PEBC Pharmacist Candidate)

International Pharmacy Graduate
Bachelor Of Science In Pharmacy-Manila,Philippines

Canadian Pharmacy Practice Program

University of Alberta
Faculty Of Pharmacy And Pharmaceutical Sciences

Skills

  • Strong foundation in clinical knowledge & pharmacy practice expertise
  • Communicates effectively with patients and physicians, delivering accurate and helpful information
  • Proven skills of working in a fast-paced, highly demanding healthcare scenario
  • Exudes professionalism consistent with company standards and upholds organizational values
  • Hard working, strong work ethic with a reputation for being reliable and dependable

Languages

English
Full Professional
Filipino
Native or Bilingual

Timeline

Pharmacy Assistant

SHOPPERS DRUGMART
05.2021 - Current

Pharmacy Assistant

LOBLAW REAL CANADIAN SUPERSTORE
06.2019 - 10.2019

Pharmacy Assistant

DOWNTOWN IPHARMACY
04.2019 - 06.2019

Cashier

A&W RESTAURANT
03.2019 - 09.2021

(PEBC Pharmacist Candidate)

International Pharmacy Graduate

Canadian Pharmacy Practice Program

University of Alberta
EMMA ROSE BAGTAS