Emmanuel Idemoh
Business Analyst
Mississauga,ON
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Analyst
Home Depot
01.2021 - Current
- Analyzed business processes, identified gaps, and implemented improvements to enhance operational efficiency.
- Gathered and documented requirements, collaborating with stakeholders to align technology solutions with business needs.
- Defined system configuration specifications and ensured scalability and reliability of solution architecture.
- Led UX research to align features with user preferences, resulting in higher adoption rates.
- Conducted QA testing and created test plans to validate solutions against requirements.
- Designed automated reporting tools in Excel & SAP, reducing manual reporting time by 40%.
- Supported Site Merchandising and Optimization Teams with test execution and validation.
- Key Achievement: Played a key role in the successful launch of CTI service, contributing through requirements documentation and automation tools.
Business Analyst
CIBC
06.2019 - 12.2020
- Led documentation of business and system requirements using Microsoft Project & Visio.
- Created current vs. future state process flows and conducted gap analysis to identify efficiency opportunities.
- Developed functional and non-functional requirements to guide technical teams.
- Managed change requests and conducted UAT to validate system enhancements.
- Produced user manuals and facilitated training sessions to support adoption.
- Partnered with cross-functional teams to streamline workflows, reducing operational costs by 20%.
- Key Achievement: Authored Standard Operating Procedures (SOPs) and guided implementation of a new transaction platform, improving efficiency and compliance.
Business Analyst
Canadian Tire
10.2018 - 05.2019
- Conducted supply chain analysis, recommending initiatives that reduced operational costs.
- Delivered Power BI dashboards and Excel models (PivotTables, VLOOKUP, Macros) to provide actionable insights.
- Developed and executed test plans to ensure reliability of business systems.
- Conducted stakeholder interviews and created SOPs, strengthening change management practices.
- Key Achievement: Built automated reporting tools and SOPs that improved efficiency and standardized reporting processes.
Business Analyst
Improvtek’s Consulting
02.2017 - 09.2018
- Developed project charters, business cases, BRDs, and FRDs.
- Facilitated requirement workshops, prepared use case diagrams, and secured stakeholder sign-offs.
- Managed project tasks in JIRA & Confluence, ensuring Agile delivery.
- Produced training materials and supported UAT sessions to validate system functionality.
- Key Achievement: Designed test cases, UAT scripts, and use case diagrams, contributing to successful system enhancement.
Education
Master of Business Administration (MBA) -
Thompson Rivers University
01.2016
Post-Graduate Diploma - International Business Management
Niagara College
01.2014
Bachelor of Science - Business Administration
University of Benin
01.2013
Skills
- Requirements Gathering & Analysis
- Process Improvement & Gap Analysis
- Stakeholder Engagement & Change Management
- Data Analysis & Reporting (SQL, Excel, Tableau, Power BI)
- Agile & Waterfall Methodologies (Scrum, Kanban)
- Test Planning, UAT & Quality Assurance
- Project Documentation (BRD, FRD, User Stories, SOPs)
- Tools: JIRA, Confluence, MS Project, Visio, SAP, SharePoint
Certification
Certificate in Business Analysis – IIBA, 2017
Languages
English
Native or Bilingual
Timeline
Business Analyst
Home Depot
01.2021 - Current
Business Analyst
CIBC
06.2019 - 12.2020
Business Analyst
Canadian Tire
10.2018 - 05.2019
Business Analyst
Improvtek’s Consulting
02.2017 - 09.2018
Post-Graduate Diploma - International Business Management
Niagara College
Bachelor of Science - Business Administration
University of Benin
Master of Business Administration (MBA) -
Thompson Rivers University
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