Work Preference
Summary
Overview
Work History
Education
Skills
Websites
Education Certifications
Timeline
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Open To Work

Emmanuel Idemoh

Mississauga,ON

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Process SpecialistChange Management AnalystOperations Analyst

Work Type

Full TimePart TimeContract WorkConsultingVolunteerGig WorkSeasonal Work

Location Preference

RemoteHybrid
Location: Mississauga, ONToronto, ONCalgary, ABVancouver, BCEdmonton, AB
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Company CultureWork from home optionPersonal development programsTeam Building / Company Retreats

Summary

Dynamic Business Analyst with a proven track record requirements gathering and process improvement. Expert in developing automated reporting tools that enhanced operational efficiency by 40%. Adept at stakeholder engagement and utilizing data analysis to drive impactful solutions. Passionate about aligning technology with business needs.

Overview

9
9
years of professional experience

Work History

Business Analyst

Home Depot
Toronto, Canada
01.2021 - Current
  • Analyzed business processes, identified gaps, and implemented improvements to enhance operational efficiency.
  • Gathered and documented requirements, collaborating with stakeholders to align technology solutions with business needs.
  • Defined system configuration specifications and ensured scalability and reliability of solution architecture.
  • Led UX research to align features with user preferences, resulting in higher adoption rates.
  • Conducted QA testing and created test plans to validate solutions against requirements.
  • Designed automated reporting tools in Excel & SAP, reducing manual reporting time by 40%.
  • Supported Site Merchandising and Optimization Teams with test execution and validation.
  • Key Achievement: Played a key role in the successful launch of CTI service, contributing through requirements documentation and automation tools.

Business Analyst

CIBC
Scarborough, Canada
06.2019 - 12.2020
  • Led documentation of business and system requirements using Microsoft Project & Visio.
  • Created current vs. future state process flows and conducted gap analysis to identify efficiency opportunities.
  • Developed functional and non-functional requirements to guide technical teams.
  • Managed change requests and conducted UAT to validate system enhancements.
  • Produced user manuals and facilitated training sessions to support adoption.
  • Partnered with cross-functional teams to streamline workflows, reducing operational costs by 20%.
  • Key Achievement: Authored Standard Operating Procedures (SOPs) and guided implementation of a new transaction platform, improving efficiency and compliance.

Business Analyst

Canadian Tire
Brampton, Canada
10.2018 - 05.2019
  • Conducted supply chain analysis, recommending initiatives that reduced operational costs.
  • Delivered Power BI dashboards and Excel models (PivotTables, VLOOKUP, Macros) to provide actionable insights.
  • Developed and executed test plans to ensure reliability of business systems.
  • Conducted stakeholder interviews and created SOPs, strengthening change management practices.
  • Key Achievement: Built automated reporting tools and SOPs that improved efficiency and standardized reporting processes.

Business Analyst

Improvtek’s Consulting
Mississauga, Canada
02.2017 - 09.2018
  • Developed project charters, business cases, BRDs, and FRDs.
  • Facilitated requirement workshops, prepared use case diagrams, and secured stakeholder sign-offs.
  • Managed project tasks in JIRA & Confluence, ensuring Agile delivery.
  • Produced training materials and supported UAT sessions to validate system functionality.
  • Key Achievement: Designed test cases, UAT scripts, and use case diagrams, contributing to successful system enhancement.

Education

Certificate in Business Analysis - Business Analytics

IIBA
06-2017

MBA - Business Administration And Management

Thompson Rivers University
Kamloops, BC
12-2016

Post-Graduate Diploma - International Business Management

Niagara College
Niagara-on-the-Lake, ON
08-2014

Bachelor of Science - Business Administration

University of Benin
08-2013

Skills

  • Requirements Gathering & Analysis
  • Process Improvement & Gap Analysis
  • Stakeholder Engagement & Change Management
  • Data Analysis & Reporting
  • Agile & Waterfall Methodologies
  • Test Planning
  • Project Documentation
  • JIRA
  • Confluence
  • MS Project
  • Visio
  • SAP
  • SharePoint
  • SQL Server
  • MS Access
  • AS/400
  • Tableau
  • Power BI
  • Excel
  • Collaboration Tools
  • MS Teams
  • ERP/Other Tools
  • Word
  • PowerPoint
  • AWS
  • UAT facilitation

Websites

Education Certifications

  • Master of Business Administration (MBA), Thompson Rivers University, 16
  • Post-Graduate Diploma, International Business Management, Niagara College, 14
  • Bachelor of Science, Business Administration, University of Benin, 13
  • Certificate in Business Analysis, IIBA, 17

Timeline

Business Analyst

Home Depot
01.2021 - Current

Business Analyst

CIBC
06.2019 - 12.2020

Business Analyst

Canadian Tire
10.2018 - 05.2019

Business Analyst

Improvtek’s Consulting
02.2017 - 09.2018

Certificate in Business Analysis - Business Analytics

IIBA

MBA - Business Administration And Management

Thompson Rivers University

Post-Graduate Diploma - International Business Management

Niagara College

Bachelor of Science - Business Administration

University of Benin

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Emmanuel Idemoh