Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Emma Narine

Toronto,ON

Summary

Seeking a dynamic position within a reputable organization where I can leverage my extensive experience in administrative support, customer service excellence, and team leadership. With a proven track record of driving operational efficiency and exceeding sales targets, I aim to contribute my versatile skill set and dedication to delivering exceptional service to both internal stakeholders and external clients. I am eager to utilize my strong organizational skills, attention to detail, and proactive approach to problem-solving to support the company's objectives and foster a collaborative, success-driven work environment.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Infrastructure Ontario
12.2022 - Current
  • Provide comprehensive administrative support to the facilities manager, ensuring smooth operations.
  • Serve as the primary liaison between employees and key organizational contacts, facilitating efficient communication.
  • Coordinate essential services for facilities-related inquiries, guaranteeing prompt resolution.
  • Manage building access cards, enforcing restricted access protocols for authorized personnel.
  • Maintain meticulous electronic and paper databases, ensuring data integrity and accessibility.
  • Collaborate with HR to implement the Personal Protective Equipment Program.
  • Schedule and manage meetings, appointments, and conference calls for team leaders.

Store Manager

Bikini Village
01.2022 - 12.2022
  • Achieved a 27% increase in annual sales forecast by implementing strategic sales and marketing initiatives.
  • Analyzed sales data to devise a budget that reduced costs by 20% while maximizing profitability.
  • Developed an efficient product processing system, accelerating merchandising by an average of three days.
  • Planned and executed seasonal floor sets to uphold company standards.
  • Oversaw scheduling and training programs, nurturing a skilled and knowledgeable team.
  • Recruited, hired, and trained over 10 associates, fostering their development into productive team members.

Supervisor

Babies'R'Us
10.2020 - 11.2022
  • Directed and managed a sales team to consistently achieve revenue targets.
  • Implemented innovative sales strategies to attract and retain customers.
  • Facilitated clear communication among staff regarding inventory deliveries and promotions.
  • Recognized and rewarded outstanding staff performance to boost morale and productivity.
  • Generated detailed daily reports and effectively managed store operations.

Education

OSSD -

C.W Jefferys Collegiate Institute
06.2021

Smart Serve Certified

Skills

  • Customer Service Excellence
  • Team Leadership
  • Inventory Management
  • Training and Development
  • Data Management and Analysis
  • Event Coordination
  • Microsoft Office Suite

Languages

English
Patois/Creole
Intermediate Spanish
French

References

Available upon request

Timeline

Administrative Assistant

Infrastructure Ontario
12.2022 - Current

Store Manager

Bikini Village
01.2022 - 12.2022

Supervisor

Babies'R'Us
10.2020 - 11.2022

OSSD -

C.W Jefferys Collegiate Institute

Smart Serve Certified

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Emma Narine