Emma Morin-Knowles
Blackfalds,AB
Summary
Dedicated and adaptable worker with experience in fast-paced environments, adept at handling various tasks efficiently. Demonstrated ability to provide excellent customer service while multitasking effectively. Proactive in identifying opportunities for process improvement and enhancing customer satisfaction.
Overview
8
8
years of professional experience
Work History
Gas Station Attendant/Cashier
Coop Gas Bar
01.2024 - Current
- Provide exceptional customer service including pumping gas, cashier duties, windshield cleaning, and assisting customers with inquiries.
- Handle cash transactions accurately and efficiently while maintaining security measures.
- Multitask effectively to manage customer needs and maintain a clean and organized work environment.
- Stock shelves and monitor inventory levels to ensure availability of products.
- Collaborate with team members to streamline processes and enhance customer satisfaction.
Babysitter
Babysitting
12.2017 - Current
- Certified in Red Cross Babysitting Course, demonstrating proficiency in childcare and safety protocols.
- Cared for children ranging from newborn to 12 years old, ensuring their safety and well-being.
- Maintained open communication with parents and adapted care routines based on individual needs.
- Demonstrated patience and flexibility in managing children's activities and routines.
Concession Worker
Mobile Meals & Munchies
07.2023 - 11.2023
- Managed cashier duties and provided excellent customer service to patrons.
- Prepared and assembled food orders accurately and efficiently.
- Maintained cleanliness of concession areas and adhered to food safety standards.
Volunteer Concession Worker
Baseball Fields
06.2019 - 09.2019
- Operated as a cashier, handling cash transactions accurately and efficiently.
- Provided friendly customer service to patrons and assisted with inquiries.
- Maintained cleanliness and organization of concession stand, ensuring a positive experience for customers.
Volunteer
Fishing Derby
06.2016 - 09.2019
- Sold raffle tickets and organized door prizes, contributing to the success of fundraising events.
- Handled cash transactions accurately and responsibly.
- Provided excellent customer service to attendees, addressing inquiries and concerns.
Library Volunteer
Blackfalds Public Library
01.2018 - 05.2018
- Organized and planned activities for children, enhancing community engagement.
- Conducted routine circulation duties such as check-in, check-out, and reshelving.
- Assisted patrons in locating library materials and provided information on library services.
- Demonstrated strong communication skills while working with both children and adults.
Education
High School Diploma -
Lacombe Composite High School
Skills
- Excellent communication and collaboration skills
- Strong organizational and multitasking abilities
- Flexible and adaptable to changing priorities
- Proficient in Microsoft Office and Google Suite
- Problem-solving skills
- Cash handling and numerical proficiency
- Certified in Red Cross Babysitting Course
Timeline
Gas Station Attendant/Cashier
Coop Gas Bar
01.2024 - Current
Concession Worker
Mobile Meals & Munchies
07.2023 - 11.2023
Volunteer Concession Worker
Baseball Fields
06.2019 - 09.2019
Library Volunteer
Blackfalds Public Library
01.2018 - 05.2018
Babysitter
Babysitting
12.2017 - Current
Volunteer
Fishing Derby
06.2016 - 09.2019
High School Diploma -
Lacombe Composite High School
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