Manavjot Singh
Fort St. John,British Columbia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
3
3
years of professional experience
Work History
Assistant Manager
coop gas station
Squamish, British Columbia
09.2024 - 07.2025
- Managed daily operations and ensured compliance with safety protocols.
- Trained new staff on customer service and operational procedures.
- Coordinated inventory management and ordered supplies as needed.
- Monitored fuel prices and adjusted sales strategies accordingly.
- Resolved customer complaints and maintained a positive store environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
Customer Service Representative
coop gas station
Squamish, British Columbia
05.2024 - 07.2025
- Assisted customers with inquiries about products and services.
- Handled cash transactions and maintained accurate financial records.
- Provided information on promotions and loyalty programs to enhance customer experience.
- Maintained cleanliness and organization of the service area and retail space.
- Trained new staff on customer service protocols and store procedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Cashier Team Lead
DOLLARAMA
Surrey, British Columbia
11.2024 - 03.2025
- Assisted cashiers with resolving customer complaints and inquiries.
- Completed paperwork related to personnel actions including hiring, terminations, transfers.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Performed daily opening and closing procedures for the register area.
- Analyzed sales data reports to identify trends in customer buying habits.
HIGH REACH FORKLIFT OPERATOR
A52 WAREHOUSE
01.2023 - 04.2024
- Reduced product damage, carefully handling fragile items during transportation and storage processes
- Optimized space utilization in the warehouse through strategic placement of products using the high reach forklift technology
- Contributed to a positive work environment by maintaining a professional demeanor and fostering open communication with coworkers and supervisors
- Demonstrated commitment to continuous improvement through ongoing participation in relevant training programs and workshops designed to enhance high reach forklift skills
- Enhanced safety measures by conducting regular equipment inspections and maintaining clean work areas
- Upheld strict compliance with company policies, procedures, and guidelines related to security protocols while handling sensitive materials or confidential information
FORKLIFT OPERATOR (SITDOWN)
CLOVERDALE COLD STORAGE
01.2023 - 04.2024
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials
- Unloaded materials and goods at designated locations for best project availability
- Transported goods between warehouse locations according to shipment and storage needs
- Operated forklift in compliance with OSHA guidelines and organizational policies
- Unloaded and stacked materials by raising and lowering lifting devices
- Removed orders from storage, wrapped and staged for shipments
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas
LUMPER
CLOVERDALE COLD STORAGE
01.2023 - 04.2024
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas
- Reduced turnaround times for trucks by efficiently loading and unloading cargo according to established schedules
- Contributed to a safe working environment by adhering to safety protocols and reporting hazards
- Strengthened teamwork among crew members by actively participating in group problem-solving sessions for operational challenges
- Consistently met deadlines for completing tasks related to receiving, processing, and shipping cargo, ensuring smooth warehouse operations
- Assisted in training new Lumpers, sharing best practices for effective cargo handling
- Demonstrated flexibility in adapting to changing priorities, effectively managing workload despite frequent adjustments to shipment schedules
- Provided excellent customer service by promptly resolving issues related to damaged or missing items in shipments
PALLETIZER OPERATOR
JORIKI BEVERAGES INC.
06.2022 - 04.2024
- Demonstrated strong attention to detail while overseeing the assembly of boxes or trays prior to palletizing operations, ensuring consistent results across all packaged items
- Enhanced production efficiency by maintaining and operating palletizing equipment properly
- Collaborated with team members to optimize workflow and improve overall productivity
- Played a critical role in maintaining overall production timelines by consistently meeting or exceeding performance targets and expectations
- Adapted quickly to changing production requirements, demonstrating flexibility when switching between tasks or responsibilities
- Reduced downtime through performing routine maintenance checks and addressing issues in a timely manner
- Supported smooth transitions between shifts by providing thorough handoff communication with incoming operators regarding any ongoing issues or concerns related to machinery or processes
CASHIER
NAMDHARI FASTFOOD
07.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Built relationships with customers to encourage repeat business
- Assisted customers with returns, refunds and resolving transaction issues
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
DELIVERY DRIVER
AMAZON
04.2023 - 06.2023
- Delivered packages to customer doorsteps and business offices
- Completed on-time deliveries by choosing best and most efficient routes
- Improved customer satisfaction by ensuring timely and accurate deliveries of products
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Operated vehicle safely in highly congested areas with no traffic violations
- Completed rush deliveries on tight timetables to satisfy customer needs
FURNITURE ASSEMBLER
MAZINE FURNITURE
12.2022 - 04.2023
- Achieved rapid assembly times by mastering the use of power tools, manual tools, and other assembly equipment
- Used hand tools and production equipment to perform furniture assembly work and mastered blueprint reading to verify correct completion
- Fastened parts together with bolts, screws, speed clips, rivets, glue or other fasteners according to blueprints and customer specifications
- Adapted quickly to changing production schedules, ensuring timely completion of all assigned tasks
- Reduced assembly time for complex furniture pieces by implementing effective time management strategies
WAREHOUSE ASSOCIATE
A52 WAREHOUSE
09.2022 - 12.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Worked safely around moving machinery
- Collaborated with team members to achieve daily targets and complete tasks efficiently
- Performed inventory control, such as counting, and stocking merchandise
- Consistently lifted materials weighing as much as 50 pounds
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures
Education
Associate of Arts - ASSOCIATION OF ARTS
COQUITILAM COLLEGE OF ARTS
Coquitlam, BC04.2024
Skills
- Workflow optimization
- Heavy lifting
- Procedure enforcement
- Team management
- Flexible schedule
- Merchandise zoning
- Retail merchandising
- Punctual and reliable
- Problem-solving
- Inventory management
- Data entry accuracy
- Attention to detail
- Basic math
- Merchandise stocking
- Workflow coordination
- Clear communication
- Time management
- Adaptability and dependability
- Team collaboration
- Motivational skills
- Online order picking
- Team leadership
- Store policies enforcement
- Conflict resolution
Timeline
Cashier Team Lead
DOLLARAMA
11.2024 - 03.2025
Assistant Manager
coop gas station
09.2024 - 07.2025
Customer Service Representative
coop gas station
05.2024 - 07.2025
CASHIER
NAMDHARI FASTFOOD
07.2023 - 03.2024
DELIVERY DRIVER
AMAZON
04.2023 - 06.2023
HIGH REACH FORKLIFT OPERATOR
A52 WAREHOUSE
01.2023 - 04.2024
FORKLIFT OPERATOR (SITDOWN)
CLOVERDALE COLD STORAGE
01.2023 - 04.2024
LUMPER
CLOVERDALE COLD STORAGE
01.2023 - 04.2024
FURNITURE ASSEMBLER
MAZINE FURNITURE
12.2022 - 04.2023
WAREHOUSE ASSOCIATE
A52 WAREHOUSE
09.2022 - 12.2022
PALLETIZER OPERATOR
JORIKI BEVERAGES INC.
06.2022 - 04.2024
Associate of Arts - ASSOCIATION OF ARTS
COQUITILAM COLLEGE OF ARTS