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Emily Tillman
Project Manager
Irvine,CA
Summary
Dynamic Project Manager with a proven track record at T-Mobile, adept at leading complex projects and enhancing user trial management. Skilled in project planning and development, I excel in cross-functional collaboration, ensuring alignment with organizational goals. Recognized for delivering high-quality results and fostering strong team engagement.
Overview
20
20
years of professional experience
Work History
Project Manager – Technical
T-Mobile
Bellevue, Washington
04.2009 - 01.2026
- Successfully managed over 175 User Testing projects simultaneously in 2025 by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals. Key initiatives included Home Internet and development of new KPI dashboards.
- Planned, designed, and scheduled multiple phases for large projects.
- Authored and delivered critical guidance documents, while partnering closely with engineering and product teams, to drive alignment across all stakeholders.
- Developed device-specific test cases, survey tasks, performance metrics, and summary reports for over 175+ user trials in 2025 alone, testing mobile devices, Home Internet, routers, watches, and tablets from multiple vendors.
- Strengthened device and logging accuracy which in turn reduced user setup errors by 50%, playing a central role in the successful execution of multiple initiatives in Home Internet and flagship phones.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Executive Recruiting Coordinator
T-Mobile
Bellevue, Washington
07.2006 - 04.2009
- Leveraged two prior years as a talent scout on behalf of T-Mobile to become the first point-of-contact for all director, VP, and C-level candidates.
- Scheduled and coordinated all interview logistics including video conferencing, phone screenings, in-person loops (each with up to 10 executive level participants), and candidate travel arrangements.
- Sourced candidates, pre-screened applicant resumes for recruiter, and initiated external background checks.
- Facilitated candidates’ and employees’ relocation with third party vendor.
- Recruited, interviewed, and facilitated training for Executive Interns.
Education
Bachelor of Liberal Arts - Hotel And Restaurant Management
Washington State University
Pullman, WA 05.2001 -
Skills
Project management
Project planning
Project planning and development
Project tracking
User Trial management
Alpha & Beta testing
Tester engagement
Schedule management
Interests
Timeline
Project Manager – Technical
T-Mobile
04.2009 - 01.2026
Executive Recruiting Coordinator
T-Mobile
07.2006 - 04.2009
Bachelor of Liberal Arts - Hotel And Restaurant Management
Washington State University
05.2001 -