Emily Crichton
Prince George,BC
Summary
Organized and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nursing Unit Assistant
Northern Health
Prince George, BC
01.2019 - Current
- Provide essential support during medical emergencies or procedures, assisting nurses with critical tasks to ensure optimal patient outcomes.
- Improve patient care by efficiently managing nursing unit tasks and maintaining accurate records.
- Streamline administrative tasks such as scheduling appointments, updating medical records, and processing physician orders, ensuring accurate data entry.
- Enhance communication between medical staff by effectively relaying information about patient needs, lab results, and medication administration.
Administrative Assistant
Dyno Nobel
Remote
01.2021 - Current
- Ensure timely completion of projects with diligent task prioritization, delegation, and followup.
- Post daily receipts and payments in accordance with corporate protocols.
Marketing & Communications Manager
Women in Leadership Foundation
Remote
01.2022 - 11.2023
- Developed comprehensive content calendars, streamlining workflow processes across multiple platforms.
- Led team of marketing professionals, providing guidance on best practices and fostering an environment of continuous improvement.
- Increased brand awareness by developing and executing strategic marketing campaigns.
- Coordinate virtual and in person events
- Boosted LinkedIn ratings by 400% through targeted social media marketing campaign.
Nursing Unit Assistant
Interior Health
01.2016 - 01.2019
- Improved patient care by efficiently managing nursing unit tasks and maintaining accurate records.
- Provided essential support during medical emergencies or procedures, assisting nurses with critical tasks to ensure optimal patient outcomes.
- Promoted a collaborative atmosphere within the nursing unit through effective teamwork and clear communication.
Server & Shift Leader
Cactus Club Café- Kelowna, BC
01.2016 - 01.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously
- Addressed customer complaints or concerns professionally, and maintaining positive relationships.
Server/Bartender
Black Mountain Golf Course
Kelowna, BC
05.2017 - 10.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
NURSING UNIT ASSISTANT CERTIFICATE -
OKANAGAN COLLEGE
Kelowna, BC05.2016
MEDICAL OFFICE ASSISTANT CERTIFICATE -
OKANAGAN COLLEGE
Kelowna, BC04.2015
HIGHSCHOOL DIPLOMA -
KELOWNA SECONDARY SCHOOL
Kelowna, BC06.2013
Skills
- Customer Service
- Office Administration
- Problem-solving abilities
- Critical Thinking
- Teamwork and Collaboration
- Multitasking Abilities
- Flexible and Adaptable
- Verbal Communication
Certification
Serving It Right Certification
Timeline
Marketing & Communications Manager
Women in Leadership Foundation
01.2022 - 11.2023
Administrative Assistant
Dyno Nobel
01.2021 - Current
Nursing Unit Assistant
Northern Health
01.2019 - Current
Server/Bartender
Black Mountain Golf Course
05.2017 - 10.2017
Nursing Unit Assistant
Interior Health
01.2016 - 01.2019
Server & Shift Leader
Cactus Club Café- Kelowna, BC
01.2016 - 01.2018
NURSING UNIT ASSISTANT CERTIFICATE -
OKANAGAN COLLEGE
MEDICAL OFFICE ASSISTANT CERTIFICATE -
OKANAGAN COLLEGE
HIGHSCHOOL DIPLOMA -
KELOWNA SECONDARY SCHOOL