Ensured compliance with hospital policies and regulations by maintaining up-to-date knowledge of guidelines and best practices within the field of healthcare administration.
Streamlined administrative tasks such as scheduling appointments, updating medical records, and processing physician orders, ensuring accurate data entry.
Facilitated timely discharge processes by coordinating necessary documentation and communicating with relevant departments.
Organized supplies inventory for the nursing unit, ordering necessary items to maintain adequate stock levels at all times.
Enhanced communication between medical staff by effectively relaying information about patient needs, lab results, and medication administration.
Nursing Unit Assistant
Chilliwack Hospital & Health Care
10.1993 - 07.2020
Improved patient care by efficiently managing nursing unit tasks and maintaining accurate records.
Ensured compliance with hospital policies and regulations by maintaining up-to-date knowledge of guidelines and best practices within the field of healthcare administration.
Streamlined administrative tasks such as scheduling appointments, updating medical records, and processing physician orders, ensuring accurate data entry.
Facilitated timely discharge processes by coordinating necessary documentation and communicating with relevant departments.
Organized supplies inventory for the nursing unit, ordering necessary items to maintain adequate stock levels at all times.
Medical Receptionist
Doctor’s Satellite Clinic
10.1995 - 09.1997
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Project Coordinator
Canadian Cancer Society
04.1993 - 10.1993
Responsible for Coordinating Jail-n-Bail Fundraiser, office transactions.
Coordinating and assisting Committee members, Volunteers, Sponsors and Schedules.
Medical Receptionist
University of British Columbia
04.1989 - 02.1992
Handled incoming phone calls professionally, directing callers to appropriate staff members while providing courteous assistance.
Retrieved and entered data into medical records system.
Managed inventory of medical supplies, proactively ordering necessary items to prevent shortages or delays in patient care.
Prepared examination rooms prior to each visit, ensuring cleanliness and proper setup for efficient patient care delivery.
Account Clerk Payables
Justice Institute of BC, Administration
03.1988 - 04.1989
Received and entered vendor bills, printed checks and set up electronic debits.
Assisted in the preparation of monthly financial statements by compiling necessary data accurately and efficiently for upper management review.
Set up and updated Excel spreadsheets to track financial data.
Paid Instructors
Education
Nursing Unit Clerk Program - Nursing Unit Clerk
University of Fraser Valley
Abbotsford, BC
06.1996
Medical Terminology - Medical Terminology
University of Fraser Valley
Abbotsford, BC
05.1995
Some College (No Degree) - Microsoft Word And Excel
University of The Fraser Valley
Abbotsford, BC
Office Administration Program
Kwantlen College
Richmond, BC
04.1988
Skills
Multitasking efficiency
Clinical Documentation Accuracy
Patient Confidentiality Maintenance
Continuing Education Commitment
Effective Communication
Calm Under Stress
Languages
English
Elementary
Timeline
Nursing Unit Assistant
Vernon Jubilee Hospital
04.2001 - 09.2020
Medical Receptionist
Doctor’s Satellite Clinic
10.1995 - 09.1997
Nursing Unit Assistant
Chilliwack Hospital & Health Care
10.1993 - 07.2020
Project Coordinator
Canadian Cancer Society
04.1993 - 10.1993
Medical Receptionist
University of British Columbia
04.1989 - 02.1992
Account Clerk Payables
Justice Institute of BC, Administration
03.1988 - 04.1989
Nursing Unit Clerk Program - Nursing Unit Clerk
University of Fraser Valley
Medical Terminology - Medical Terminology
University of Fraser Valley
Some College (No Degree) - Microsoft Word And Excel