Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Emilie Bartnik

Windsor,ON

Summary

Licensed Optician with proven expertise at Theodore & Pringle Optical , excelling in customer service and optical dispensing. Recognized for maintaining high inventory standards and delivering tailored eyewear, ensuring customer satisfaction and loyalty. Reliable and organized, with a strong focus on achieving results.

Overview

2026
2026
years of professional experience

Work History

Licensed Optician

Theodore & Pringle Optical
01.2015 - Current
  • Preformed as Interim Manager November 2023 to February 2025, Oversaw hiring and training of employees
  • Worked with Wink computer system to complete patience orders and accurate submit insurance claim using Wink or Telus Health.
  • Collaborated with the optometrist for appointment bookings, pre-test patients and follow up appointments
  • Maintained inventory levels as well as a high level of cleanliness
  • Constructed patience eyewear using internal lab
  • Assisted customres in selecting appropriate eyewear or contact lenses based the individuals needs / lifestyle.

Licensed Optician

Walmart
2010 - 01.2015
  • Preformed as Manager July 2013 to July 2014 covering maternity leave, Oversaw hiring and training of employees and student/intern opticians
  • Collaborated with the optometrist for appointments bookings, pre testing and follow up appointments
  • Maintained accurate financial records, individual medical records and day to day paperwork, including insurance billing, markdowns, claims, returns and paying of bills
  • Participated in store front marketing, contact lens clinic days, shared current promotions and set up attractive displays
  • Assisted opticals in other locations as well as instore departments when needed

Education

Deploma - Opticianry

Georgian College
Barrie
01-2004

Skills

  • Customer service
  • Optical dispensing
  • Contact lens
  • Product upselling
  • Reliability
  • Organizational skills

Accomplishments

  • 2024 increased sales 10% over previous year
  • 2024 achieved third highest contact lens growth in T&P
  • T&P awarded 3 Customer Service Satisfaction pins
  • Received multiple Zehrs Customer Satisfaction Surveys
  • 2011/2008 achieved hightest Daily sales Record for WalMart
  • 2010 Featured in WalMart optical newsletter for Best Patient Experience
  • Recieved 29 Shinning Star Customer Service Awards with WalMart

Languages

English

Timeline

Licensed Optician

Theodore & Pringle Optical
01.2015 - Current

Licensed Optician

Walmart
2010 - 01.2015

Deploma - Opticianry

Georgian College

Similar Profiles

CREATE PROFILE
Emilie Bartnik