EMILEE IRISH
Athens, Brockville
Summary
Hardworking and reliable personal support worker focused on going above and beyond to support team and serve customers. Experience in long term care setting, hospital setting and retirement home setting. Motivated to continue to learn and grow as personal support worker professional.
Overview
15
15
years of professional experience
Work History
Personal Support Worker
Brockville General Hospital
01.2023 - Current
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with dressing guidance, grooming, and meal preparation.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
Personal Support Worker
Bayshore Home Health
04.2022 - 01.2023
- Provides companionship throughout day, engaging clients in conversation and activities
- Follows agency policy and procedures in administering care to clients
- Assists clients with bathing and dressing to promote good personal hygiene
- Maintains safe and clean patient environment
- Requires minimal oversight to complete job tasks, meeting all deadlines and goals
- Keeps work area organized and clutter-free
- Provides respite care.
Personal Support Worker
Chartwell Wedgewood
10.2020 - 02.2022
- Provides companionship throughout day, engaging clients in conversation and activities
- Follows agency policy and procedures in administering care to clients
- Assists clients with bathing and dressing to promote good personal hygiene
- Maintains safe and clean patient environment
- Requires minimal oversight to complete job tasks, meeting all deadlines and goals
- Keeps work area organized and clutter-free.
Customer Service Cashier
O'Mally Kourt Fudgery
03.2018 - 10.2020
- Food Preparation Cleaning Product Restocking Cash Handling, Restocked, arranged and organized merchandise in front lanes to drive product sales
- Maintained current knowledge of store promotions and highlighted sales to customers
- Resolved customer complaints and maintained clean and tidy checkout area
- Assisted customers by answering questions and fulfilling requests
- Prepared beverages and filled food orders for customers.
Cashier/Cook
Bernies Big Slice
11.2013 - 03.2019
- Worked closely with manager to solve problems and handle customer concerns
- Answered questions about store policies and concerns to support positive customer experiences
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Assisted customers by answering questions and fulfilling requests
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Verified proper portion sizes and consistently attained high food quality standards
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to PSSWH maximize efficiency
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Cashier/Cook
Maitland Store/Bernie's Pizza
06.2011 - 11.2013
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Checked identification for proof-of-age and refusing lottery and tobacco sales to underage customers
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Counted cash in register drawer at beginning and end of shift
- Requested official identification for lottery and tobacco purchases and verified details, consistently meeting strict legal standards of underage sales
- Checked prices for customers and processed items sold by scanning barcodes
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Assisted customers by answering questions and fulfilling requests
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Cashier/Cook
Wendy's Restaurant
09.2008 - 06.2009
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Answered questions about store policies and concerns to support positive customer experiences
- Assisted customers by answering questions and fulfilling requests
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Maintained well-stocked stations with supplies for maximum productivity
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Education
High School Diploma -
Thousand Island Secondary School
Brockville, OntarioSt. Lawrence College
Brockville, OntarioSkills
- Client transportation
- Light housekeeping
- Deliver exceptional care
- Companionship
- Personal hygiene
- Monitor vital signs
- Clean living spaces
- Lift equipment operation
- Multitasking
- Organization
- Prioritization
Accomplishments
- First Aid/CPR Certified
- WHMIS
- St.Peter's Feeding
- Ontario Worker's Certificate
- Just Wash Your Hands
- Certificate
- Clinical placement hours completed at BGH restorative floor
- Clinical placement hours completed at St
- Lawrence Lodge
Languages
Timeline
Personal Support Worker
Brockville General Hospital
01.2023 - Current
Personal Support Worker
Bayshore Home Health
04.2022 - 01.2023
Personal Support Worker
Chartwell Wedgewood
10.2020 - 02.2022
Customer Service Cashier
O'Mally Kourt Fudgery
03.2018 - 10.2020
Cashier/Cook
Bernies Big Slice
11.2013 - 03.2019
Cashier/Cook
Maitland Store/Bernie's Pizza
06.2011 - 11.2013
Cashier/Cook
Wendy's Restaurant
09.2008 - 06.2009
High School Diploma -
Thousand Island Secondary School
St. Lawrence College
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