Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

Rita Aduhene

Scarborough,ON

Summary

Dedicated Personal Support Worker with extensive experience at Chartwell Guildwood Retirement Residence, specializing in dementia care and compassionate patient support. Proven ability to enhance client wellbeing through effective communication and meticulous clinical documentation. Committed to promoting independence and dignity while ensuring safety and comfort in daily living activities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Chartwell Guildwood Retirement Residence
06.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Documented vitals, behaviors, and medications in client medical records.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
  • Supported meal planning and preparation according to dietary restrictions or preferences of the client.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.

Cashier

Metro Inc
03.2021 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Facilitated smoother checkout process, trained new employees on POS systems.

Personal Support Worker

Revera Long Term Care
03.2022 - 08.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
  • Documented vitals, behaviors, and medications in client medical records.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Recorded status and duties completed in logbooks for management.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Education

Certificate - Personal Support Worker

Canadore College of Applied Arts And Technology
Scarborough
06.2022

Diploma In Business Administration - Business Administration

Toronto School of Management
22 Young Street
04.2021

Diploma In Basic Education - Science And Maths Education

Wesley College of Education
Ghana
08.2018

Skills

  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Patient care
  • Palliative care
  • Privacy and confidentiality
  • Compassionate care
  • Medication organization
  • Transportation services
  • Clinical documentation
  • Daily living support
  • Verbal and written communication
  • Disability support
  • Personal safety awareness
  • Toileting assistance
  • Client dressing
  • First aid and safety
  • ADL assistance
  • Verbal and written communication skills
  • Respectful and compassionate
  • PPE usage
  • Documentation
  • Client documentation
  • Language fluency
  • Direct patient care
  • Medication and appointment reminders
  • Medical record-keeping
  • Progress documentation
  • Health monitoring
  • Disability care
  • Elderly care
  • Flexible schedule and availability
  • Incident reporting
  • Behavior redirection
  • COVID-19 safety policies
  • Dependable and responsible
  • Client transportation
  • Active listening

Languages

English
Full Professional
French
Elementary

Accomplishments

    Worked as a personal Support Worker for three years being part of a team to improve the health of residents.

Certification

Have a personal support certificate, Standard first Aid and CPR AED level C and BLS certification.

Timeline

Personal Support Worker

Chartwell Guildwood Retirement Residence
06.2022 - Current

Personal Support Worker

Revera Long Term Care
03.2022 - 08.2022

Cashier

Metro Inc
03.2021 - 09.2023

Certificate - Personal Support Worker

Canadore College of Applied Arts And Technology

Diploma In Business Administration - Business Administration

Toronto School of Management

Diploma In Basic Education - Science And Maths Education

Wesley College of Education

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Rita Aduhene