Emano Stowe
Montreal,QC
Summary
I am a hardworking employee with customer service, multitasking, and time management abilities, who is ready to giving every customer a positive and memorable experience. I am always giving the best of my ability. I work great
on my own, but also love to work with a motivated team.
Overview
3
3
years of professional experience
Work History
Swing Manager
McDonald's
Montreal, QC
05.2021 - Current
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved customer complaints in a professional manner while upholding company standards.
- Trained workers to close skill gaps and improve overall productivity.
- Inspected dining and serving areas for cleanliness and proper setup.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels to ensure adequate stock for customers' needs.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored cash registers throughout shifts; reconciled tills at end of each shift according to company policy.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Balanced cash drawers, and counted the profit made during my shift.
- Complete cash sheets
- Prepared deposits to be sent to the bank.
Education
High School Diploma -
École Secondaire La Voie
Montréal, QC07-2022
Vanier College
Saint-Laurent, QCSkills
- Reliable and Responsible
- Inventory Management
- Safety Control
- Money Handling
- Training and Onboarding
- Organization
- Concentration
- Multitasking
- Critical Thinking
- Team Leadership
Languages
English
Full Professional
French
Professional
Timeline
Swing Manager
McDonald's
05.2021 - Current
High School Diploma -
École Secondaire La Voie
Vanier College
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