Daljit Grewal
Edmonton,AB
Summary
Committed and hardworking, with 15+ years of experience in the food/ customer service industry. Well-rounded leader, with talent for supervising employees and a swift problem solver with quick and effective solutions to a wide variety of issues. Currently seeking out a role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Swing Manager
McDonald’s Restaurant
09.2008 - Current
- Improved overall guest experience by working alongside staff during peak hours, and addressing any issues proactively before further escalation.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Enforced food safety regulations through regular inspections and staff education on proper handling procedures.
Crew Member
Tim Horton’s
12.2017 - 04.2021
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, and customer service, .
Education
High School Diploma -
Punjab School Education Board
Punjab India01.1994
Skills
- Operational efficiency
- Inventory management
- Health and safety
- Shift oversight
- Customer service monitoring
- Money handling
- Reliable and responsible
- Collaboration and teamwork
Certification
- Food safety Certification
- Basic First Aid Certification
Areas of effectiveness
- Consistently punctual and professional, demonstrating readiness for work while upholding high standards of professionalism.
- Excel in collaborative team environments and possess extensive experience in customer service, fostering positive relationships with colleagues and clients alike.
- Proficient in engaging with diverse groups of individuals, showcasing strong interpersonal skills that enhance team dynamics and facilitate effective communication in the workplace.
- Possess a solid understanding of operational processes coupled with exceptional organizational abilities to ensure efficiency and productivity.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Crew Member
Tim Horton’s
12.2017 - 04.2021
Swing Manager
McDonald’s Restaurant
09.2008 - Current
- Food safety Certification
- Basic First Aid Certification
High School Diploma -
Punjab School Education Board
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