ELYSSA LYN
Mississauga,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Key Holder/ Sales Associate
Dynamite
08.2023 - Current
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Server
The Wilcox Gastropub
10.2021 - 05.2022
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Sales Associate
Nordstrom Rack
05.2021 - 11.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Helped customers locate products and checked store system for merchandise at other sites.
Server
Moxies Bar And Grill
08.2017 - 08.2019
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Served guests their food and drinks.
Sales Associate
Aritzia
11.2018 - 01.2019
- Maintained a tidy floor for clients to easily find what they needed.
- Operated the cash register.
- Did inventory in the back to ensure stable levels of all merchandise.
Sales Associate
Bath And Body Work
10.2016 - 02.2017
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Sold various products by explaining unique features and educating customers on proper application.
Education
Dance Diploma - Dance
Centennial College
Toronto, ON04.2020
High School Diploma -
St.Francis Xavier S.S
Mississauga, ON06.2017
Skills
- Reliable and punctual
- Active listening
- Outgoing personality
- Customer- and service-oriented
- Team player mentality
- Able to adapt easily
- Fast learner
- Positive attitude
- Commitment for success
- Hard working
- Friendly and sociable
- Honest and Respectful
- Multitasking Abilities
- Microsoft Word
Certification
Smart Serve
Timeline
Key Holder/ Sales Associate
Dynamite
08.2023 - Current
Server
The Wilcox Gastropub
10.2021 - 05.2022
Sales Associate
Nordstrom Rack
05.2021 - 11.2021
Sales Associate
Aritzia
11.2018 - 01.2019
Server
Moxies Bar And Grill
08.2017 - 08.2019
Sales Associate
Bath And Body Work
10.2016 - 02.2017
Dance Diploma - Dance
Centennial College
High School Diploma -
St.Francis Xavier S.S
Smart Serve
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