Ellie Braccini
Brea
Summary
Resourceful and empathetic professional with a multidisciplinary background in food service leadership, freelance tech work, and insurance sales. Known for building strong teams, solving problems creatively, and thriving in fast-paced environments. Passionate about systems that support both people and performance.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Starbucks
Irvine
09.2022 - Current
- Lead baristas during peak hours, with a focus on team morale and smooth operations.
- Coach new hires to build confidence and consistency.
- Maintained health and safety standards across all stations, ensuring compliance, and customer satisfaction.
- Skills: Team leadership, mentorship, emotional intelligence, and operations.
Programmer & Technical Support
Freelance
Remote
03.2020 - 01.2022
- Developed and maintained web features and programs for various brands.
- Provided technical support and user guidance remotely.
- Balanced freelance work with food delivery, sharpening time management, and resilience.
- Skills: web development, troubleshooting, multitasking, and client communication.
Life & Health Insurance Agent
Aflac
Remote
08.2019 - 03.2020
- Presented Aflac’s supplemental insurance solutions to small business leaders
- Secured accounts and supported individual employee enrollments
- Skills: B2B sales, presentations, consultation, client education
Barista & Shift Supervisor
Starbucks
Irvine
02.2015 - 06.2019
- Promoted to Shift Supervisor after demonstrating leadership and dependability
- Led store operations and supported team cohesion
- Named “Partner of the Quarter” in 2016 for outstanding performance
- Skills: Customer service, coaching, conflict resolution, multitasking
Education
High School -
University High School
Irvine, CA01.2014
Some College (No Degree) - Computer Science
Arizona State University
Timeline
Shift Supervisor
Starbucks
09.2022 - Current
Programmer & Technical Support
Freelance
03.2020 - 01.2022
Life & Health Insurance Agent
Aflac
08.2019 - 03.2020
Barista & Shift Supervisor
Starbucks
02.2015 - 06.2019
High School -
University High School
Some College (No Degree) - Computer Science
Arizona State University
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