Ellen Atkinson
Vancouver,BC
Summary
With several years of experience in the hospitality industry, I thrive in high-pressured and fast-paced working environments, valuing the importance of communication and team work. I am currently working as a rehabilitation assistant and I am seeking part-time work as a server. I have open availability for evenings and weekends.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Little Umbrella Cafe
03.2023 - 09.2023
- Kitchen Manager, server and in-house trained Barista in a fast-paced cafe in the heart of West Point Grey.
- Served food and beverages promptly with focused attention to customer needs.
- Provided guidance, direction, and support to the kitchen staff, fostering a positive work environment.
- Managed inventory levels and stock rotation, ensuring sufficient supplies for daily operations.
- Enforced and maintained strict adherence to food safety regulations and hygiene standards.
- Conducted regular inspections of the kitchen to ensure cleanliness, organization, and proper sanitation practices.
- Coordinated with front-of-house staff to ensure timely preparation and delivery of food orders.
- Prioritized and managed multiple orders simultaneously, ensuring efficient use of resources.
- Addressed any customer complaints or concerns related to food quality promptly and professionally.
- Stayed updated on industry trends, new techniques, and innovations in culinary arts.
- Sought opportunities to improve kitchen operations, suggested process enhancements, and implemented best practices.
Physiotherapist in Rheumatology
HSE
02.2022 - 08.2022
- Made clinical assessments and diagnoses to treat physical problems and conditions.
- Educated patients, families and caregivers on home exercise program that complement therapy sessions.
- Wrote patient case notes and reports and collected statistics to develop and implement treatment plans.
- Constructed physiotherapy treatment plans to increase functionality and strength.
Crew Member
McDonald's Drive Thru
05.2018 - 05.2021
- Worked in a fast paced, time pressured environment as part of a team while managing individual responsibilities where communication, time management and responsiveness
were essential. - Awarded employee of the month twice – received for individual work, teamwork, and communication skills.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
Bachelor of Science - Physiotherapy
University College Dublin
Dublin, Ireland05.2021
Skills
- Quality Customer Service
- Communication
- Professionalism
- Time management
- Driven
- Team player
Languages
English
Native or Bilingual
Certification
- First-Aid
- CPR and AED
Timeline
Kitchen Manager
Little Umbrella Cafe
03.2023 - 09.2023
Physiotherapist in Rheumatology
HSE
02.2022 - 08.2022
Crew Member
McDonald's Drive Thru
05.2018 - 05.2021
Bachelor of Science - Physiotherapy
University College Dublin
- First-Aid
- CPR and AED
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