Elizabeth Parker
Bible Hill,NS
Summary
Proven leader and skilled communicator, adept in team leadership and dog obedience training, I significantly enhanced customer satisfaction and sales at MacQuarries Pharmasave. Leveraging punctuality and a positive attitude, I led teams to exceed sales targets and improve service quality, while also contributing to pet wellness and safety at Little Moe's K9 Academy.
Overview
15
15
years of professional experience
Work History
Head Cashier
MacQuarries Pharmasave
07.2022 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Educated employees on register use, merchandising, and customer service.
- Contributed to store promotions by informing customers of available discounts or special offers at checkout.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Created employee schedules to align coverage with forecasted demands.
Sales Agent
Eldis Group
05.2021 - 07.2022
- Developed strong relationships with clients through excellent customer service and regular followups.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Increased sales and customer satisfaction through personalized servicing.
Cashier Supervisor
MacQuarries Pharmasave
06.2009 - 05.2021
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Collaborated closely with other department supervisors in cross-training initiatives designed to enhance overall store flexibility during busy periods.
- Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Dog Daycare Attendant
Little Moe's K9 Acedemy
07.2012 - 08.2013
- Communicated professionally with pet owners via phone, email, and text.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Contributed to the development of training programs aimed at improving dog obedience skills specific to daycare settings.
- Maintained clean training arena for group classes.
- Maintained detailed records of each dog''s progress throughout the duration of training programs, enabling data-driven adjustments when needed.
Education
High School Diploma -
Cobiquid Educational Centre
Truro, NS2011
Skills
- Positive Attitude
- Merchandising
- Punctuality
- Cashier training
- Punctual and Reliable
- Store opening/closing procedures
- Team Leadership
- Dog Obedience Training
- Dog Agility Training
- Post Office Clerk
- Making Digital Flyer Signs
- Trained to Cover Accounts Receivable
Languages
English
Timeline
Head Cashier
MacQuarries Pharmasave
07.2022 - Current
Sales Agent
Eldis Group
05.2021 - 07.2022
Dog Daycare Attendant
Little Moe's K9 Acedemy
07.2012 - 08.2013
Cashier Supervisor
MacQuarries Pharmasave
06.2009 - 05.2021
High School Diploma -
Cobiquid Educational Centre
Similar Profiles
Joshua GillamJoshua Gillam
Supervisor at MacQuarries PharmasaveSupervisor at MacQuarries Pharmasave
AHMED Abu El SHOUHOUDAHMED Abu El SHOUHOUD
Pharmacy Manager/Owner at Pharmasave Whitehorn # 3018 and Pharmasave Signature Drug Mart # 3017Pharmacy Manager/Owner at Pharmasave Whitehorn # 3018 and Pharmasave Signature Drug Mart # 3017
Jasminderjeet kaur DhaliwalJasminderjeet kaur Dhaliwal
Pharmacy Assistant at PharmasavePharmacy Assistant at Pharmasave