AnneMarie MacDonald
St. Andrews,NS
Summary
To obtain a position where my past Accounts Payable and Administrative experience, excellent communication skills and organizational abilities will be effectively utilized on a daily basis.
Overview
31
31
years of professional experience
Work History
Office Administration Coordinator
MacQuarries Drugs Limited
11.2013 - Current
- Manage daily office operations, maintain a clean, organized, and professional work environment for all staff and customers.
- Improve customer satisfaction ratings by promptly addressing inquiries and resolving issues with professionalism and empathy.
- Answer phone calls and respond to inquiries from customers.
- Delegate tasks to staff to organize and improve store efficiency.
- Provide backup to cashiers to step in to assist with various tasks whenever an employee is absent or at lunch.
- Approve payroll timecards for all employees.
- Perform administration tasks such as generating and coding invoices for both front store and pharmacy, daily cash floats and deposits, petty cash, weekly lotto reports, reconciling monthly dry cleaning and credit card statements.
- Generate, print and attach invoices to customer account statements.
- Apply customer payments using credit card information stored confidentiality onsite.
- Resolve any inquires or discrepancies with customer accounts.
Accounts Payable Supervisor
Central Home Improvement Warehouse
05.1994 - 10.2013
- Processed all vendor invoices promptly in accordance with company policy.
- Troubleshot and resolved escalated issues pertaining to vendor disputes, payment discrepancies or delays in a timely manner, maintaining positive relationships with suppliers.
- Reduced payment errors by closely monitoring and reconciling vendor statements.
- Researched all invoices that were past due.
- Developed strong relationships with vendors.
- Identified areas for improvement in existing processes, leading to increased productivity and reduced costs within the accounts payable department.
- Recruited, interviewed, and hired new accounts payable employees.
- Trained and supported new hires to educate on process flow and procedures.
Education
Diploma - Administrative Secretary
Success Business College
Truro, NS06-1993
Skills
- Quick learner
- Attention to detail
- Strong work ethic and time management skills
- Proficient Microsoft Excel
- Ability to work independently and as a team
- Multitasking and organization
- Effective communication
Timeline
Office Administration Coordinator
MacQuarries Drugs Limited
11.2013 - Current
Accounts Payable Supervisor
Central Home Improvement Warehouse
05.1994 - 10.2013
Diploma - Administrative Secretary
Success Business College
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