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Elham Ramehchi
Data Entry Clerk
North Vancouver,British Columbia
Summary
Detail-oriented and highly organized professional with a strong track record in remote data entry roles. Proficient in data entry software, spreadsheet applications, and maintaining data accuracy. Adept at meeting deadlines and ensuring data security while working remotely. Excellent communication skills for effective collaboration in virtual teams. Committed to delivering precise and efficient data management in a remote work environment.
Overview
13
13
years of professional experience
1
1
Language
Work History
Digital Marketer
Remote/ Work form home office
North Vancouver, BC
01.2021 - Current
- Managed marketing campaigns to cultivate brand awareness and drive website traffic.
- Increased up to 35% customer engagement through social media.
- Drove email acquisition and marketing campaigns to support key business initiatives across account management, new business development, and customer experience.
- Excel in remote work environments, demonstrating strong self-motivation and adaptability.
Office Manager
Jenny Graig Weight Loss Centre
North Vancouver, BC
01.2022 - 05.2023
- Managing day-to-day operations of the office, ensuring smooth and efficient functioning by creating systems and processes that streamline workflows and reduce wasted time and effort.
- Coordinating office activities and resources, such as office supplies, equipment maintenance, and workspace organization.
- Overseeing the office budget, invoices, cost control, and ensuring adherence to financial guidelines, which led to a 10% reduction in Office costs.
- Meeting with some clients daily and motivating them to continue losing weight with a principled and suitable consultant which increased customer satisfaction by about 90%.
- Striving to create a fun yet professional environment for employees to create a more productive work environment.
Customer Service Specialist
La Mission Simons
West Vancouver, BC
10.2015 - 02.2020
- Responding to customers' inquiries and providing accurate and helpful information to resolve customer issues and complaints in a timely and satisfactory manner.
- Informing customers on product features, benefits, and usage to enhance their overall experience, which led to over 25% more sales, along with customer satisfaction.
- Assisting managers and my colleagues whenever needed, and training new associates to further grow the company.
Customer Service Coordinator
Winners Company
West Vancouver, BC
04.2010 - 09.2015
- Assigning tasks and responsibilities to customer service representatives based on their skills and workload.
- Creating and managing schedules for the associates to ensure coverage during peak hours and minimize wait times for customers.
- Facilitate training sessions for new team members, covering company policies, procedures, and best practices.
- Supervising responses and actions during customer-related crises or emergencies to ensure timely and appropriate resolution.
Education
Data Entry Certificate - Business Administration
Udemy
Online03.2022
Digital Marketing Certificate - Marketing
Enagic
Online03.2021
GED -
Customer Service Mastery
Online01.2021
MBA - Business Administration
Kashan University
Iran07.2003
Skills
- Microsoft Office and remote desktop tools
- Typing Speed and Accuracy
- Remote Collaboration and Virtual skills
- Data Management
- Document Preparation
- Meticulous attention to detail
- Technical Troubleshooting
- Problem-Solving
- Multitasking
- Customer Support
- Excellent Communication Skills (Written and Verbal)
- Excellent Organizational and Time-Management Skills
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteHybridSoftware
Timeline
Office Manager
Jenny Graig Weight Loss Centre
01.2022 - 05.2023
Digital Marketer
Remote/ Work form home office
01.2021 - Current
Customer Service Specialist
La Mission Simons
10.2015 - 02.2020
Customer Service Coordinator
Winners Company
04.2010 - 09.2015
Data Entry Certificate - Business Administration
Udemy
Digital Marketing Certificate - Marketing
Enagic
GED -
Customer Service Mastery
MBA - Business Administration
Kashan University
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