Years of professional experience
Elham Ramehchi
Data Entry Clerk
North Vancouver,British Columbia
Summary
As a Data Entry Clerk working remotely, I am a dedicated and detail-oriented individual eager to embark on a career in data management. I completed Data Entry course that required me to handle and manipulate data with precision and accuracy. I developed a keen eye for detail and honed my ability to meet deadlines effectively. My strong work ethic, quick learning, and enthusiasm for data management make me well-suited for a data entry clerk position, where I am eager to contribute my skills and grow within the role.
I am committed to delivering high-quality work and am excited about the opportunity to learn and contribute to a data entry team.
Overview
20
20
Work History
Digital Marketer
Remote/ Work from home office
North Vancouver, BC
01.2021 - Current
- Managed marketing campaigns to cultivate brand awareness and drive website traffic.
- Increased up to 35% customer engagement through social media.
- Drove email acquisition and marketing campaigns to support key business initiatives across account management, new business development, and customer experience.
- Excel in remote work environments, demonstrating strong self-motivation and adaptability.
Office Manager
Jenny Graig Weight Loss Centre
North Vancouver, BC
01.2022 - 05.2023
- Managing day-to-day operations of the office, ensuring smooth and efficient functioning by creating systems and processes that streamline workflows and reduce wasted time and effort.
- Coordinating office activities and resources, such as office supplies, equipment maintenance, and workspace organization.
- Overseeing the office budget, invoices, cost control, and ensuring adherence to financial guidelines, which led to a 10% reduction in Office costs.
- Meeting with some clients daily and motivating them to continue losing weight with a principled and suitable consultant which increased customer satisfaction by about 90%.
- Striving to create a fun yet professional environment for employees to create a more productive work environment.
Customer Service Specialist
La Mission Simons
West Vancouver, BC
10.2015 - 02.2020
- Responding customers' inquiries and providing accurate and helpful information to resolve customer issues and complaints in a timely and satisfactory manner.
- Informing customers on products features, benefits, and usage to enhance their overall experience, which was leading to more sales, along with customer satisfaction.
- Assisting managers and my colleagues whenever needed, and training new associates to further grow the company.
Customer Service Coordinator
Winners Company
West Vancouver, BC
04.2010 - 09.2015
- Assigning tasks and responsibilities to customer service representatives based on their skills and workload.
- Creating and managing schedules for the associates to ensure coverage during peak hours and minimize wait times for customers.
- Facilitated and creatively applied training sessions for new team members that significantly increased team member performance.
- Supervising responses and actions during customer-related crises or emergencies to ensure timely and appropriate resolution.
Education
Data Entry Certificate - Business Administration
Coursera
Online 01.2022 - 03.2022
Digital Marketing Certificate - Marketing
Enagic
Online03.2021
GED -
Customer Service Mastery
Online01.2021
MBA - Business Administration
Kashan University
Iran07.2003
Skills
- Microsoft Office and remote desktop tools
- Remote Collaboration and Virtual skills
- Data Management
- Document Preparation
- Meticulous attention to detail
- Technical Troubleshooting
- Problem-Solve
- Multitasking
- Adaptability
- Customer Support
- Communication Skills (Written and Verbal)
- Excellent Organizational and Time-Management Skills
Hobbies And Interests
- TRAVELING
- READING
- SPORTS &EXERCISE
- OUTDOOR RECREATION
- COOKING & BAKING
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Data Entry Certificate - Business Administration
Coursera
01.2022 - 03.2022
Office Manager
Jenny Graig Weight Loss Centre
01.2022 - 05.2023
Digital Marketer
Remote/ Work from home office
01.2021 - Current
Customer Service Specialist
La Mission Simons
10.2015 - 02.2020
Customer Service Coordinator
Winners Company
04.2010 - 09.2015
Digital Marketing Certificate - Marketing
Enagic
GED -
Customer Service Mastery
MBA - Business Administration
Kashan University
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