Ebosetale Elimimian
Red Deer
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality and sales sectors, notably at Genesis Fast Foods and Resorts. Excelled in enhancing customer satisfaction and loyalty through exceptional communication and problem-solving abilities. Proficient in dining area maintenance and adept at leveraging food and beverage pairings to elevate dining experiences. Demonstrated a proven track record of fostering warm customer relationships and maintaining high standards of cleanliness and organization.
Motivated Restaurant Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
11
11
years of professional experience
Work History
Restaurant Server
Genesis Fast Foods and Resorts
11.2018 - 11.2024
- Kept server areas clean and stocked to increase efficiency while working tables.
- Cultivated warm relationships with regular customers.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Stayed up-to-date on menu changes to help customers make food choices.
Server
Chicken Republic
01.2016 - 09.2018
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Processed orders and sent to kitchen employees for preparation.
Sales Associate
One Stop Auto Repair Shop
05.2014 - 11.2015
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Science - Human Anatomy
University of Port Harcourt
Choba, Port Harcourt02-2013
High School Diploma -
Hallel College
Port Harcourt07-2008
Skills
- Table management
- High volume dining
- Dining area maintenance
- Food and beverage pairings
- Customer satisfaction
- Table setting
- Exceptional communication
- Cleaning and sanitizing
- Menu presentation
Languages
English
Full Professional
Spanish
Elementary
French
Elementary
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Graphic Design
- Cooking
- I enjoy cooking for friends and family gatherings
- Reading
Timeline
Restaurant Server
Genesis Fast Foods and Resorts
11.2018 - 11.2024
Server
Chicken Republic
01.2016 - 09.2018
Sales Associate
One Stop Auto Repair Shop
05.2014 - 11.2015
Bachelor of Science - Human Anatomy
University of Port Harcourt
High School Diploma -
Hallel College
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