Duvante Hull
Ajax,ON
Summary
Driven, productive and customer-focused team player with strong communication, time management and problem-solving skills. Reliable and dedicated with the ability to grasp and apply new procedures quickly. Organize and prioritize tasks to meet deliverables and adapt readily to new challenges. Able to work in a fast paced high pressure environment effectively and efficiently, as well as capable of working remotely and responsibly stationed outside of office just as efficiently. A desire to utilize the skills and abilities obtained over the years to help others and create an efficient and organized working environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shelter Worker / Patrons Advocate
Christian Faith Outreach Centre
2023.03 - Current
- Providing support to clients who are facing challenges including Poverty, Mental Health, Addictions, Abuse, and Social Isolation
- Utilize working knowledge of mental illness, concurrent disorders, addiction, counseling and case management skills
- Assisting clients with finding and connecting with appropriate services including housing, food banks, medical support
- Providing support with basic Life Management Skills, such as Assertive Communication, Goal Setting, Working with Feedback, Conflict Resolution, Problem Solving, and Managing Change
- Provide Naloxone administration as needed
- Monitor clients for drug use, drug withdrawal, medication management.
Refugee Settlement Worker / Caseworker /Direct Support Worker
Christian Faith Outreach Centre
2023.05 - Current
- Created and kept case files updated, accurate and aligned with requirements of organizations policies.
- Facilitated group sessions on topics such as employment, housing, and legal rights, empowering clients to make informed decisions about their futures.
- Approached issues proactively to best meet current and future community needs.
- Streamlined service delivery by effectively coordinating with community organizations and government agencies.
- Managed caseloads efficiently while maintaining accurate records and tracking progress towards established goals.
- Maintained database of housing resources, landlords and management companies.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Provided crisis intervention support during challenging situations, ensuring clients'' safety and well-being at all times.
- Improved client self-sufficiency by providing customized job search assistance, interview coaching, and resume development support.
Program Coordinator
Christian Faith Outreach Center
2023.09 - Current
- Developed and implemented new media programming strategy that increased viewership.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Organized events and workshops to engage participants, enhancing their learning experience within program framework.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Motivated and directed Patrons/Refugees to align operations with essential daily care by using appropriate training initiatives and presentations through out client focused monthly calendar.
- Connecting outside agencies with patrons for focused programming on beneficial skills and progressive knowledge to better support clients in there integration back into independent working sheltered community.
- Designed program implementation and maintenance plan.
- Scheduled and monitored programming to air content as planned.
Dietary Aide /Cook Shift Leader
Mackenzie Health Hospital
2021.04 - 2021.10
- Monitor and dispense portions of food as per patient needs
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
- Adjusted food preparation methods in accordance with customer requests. (Minced, Puree/ Thickened/ Allergies/ Dietary Restrictions)
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Cook/Supervisor
Chuck's Roadhouse
- Prepare meals in accordance with company standards /Program Coordinator
- Creating and facilitating programs for patrons/Refugees
- Oversee food prep and production to make sure it is in accordance with quality standard
- Assisted with opening of new location in Durham and worked in all 4 Durham locations
- Assist front line staff during busy periods
- Complete side and prep work and create meals in accordance to operational policies.
Kickboxing Instructor/personal Trainer
ILoveKickboxing
- Organize and run group classes
- Create customized plans for clients according to their needs and goals
- Create relationship with each client to ensure satisfaction
- Promote products, workout plans, group packages
- Endorse company and represent company vision, mission, and goals
- Manage clients through Word, Excel spreadsheet
- Cold calling to promote new sales.
Dietary Aide
Humber River Hospital
- Monitor diet changes and portion food as necessary
- Tray passing
- Cleaning dishes and equipment as per sanitary requirements
- Cleaning infectious material (COVID-19 positive patients)
- Conveyor belt style food preparation
- Chart and monitor patient intake through online EPIC charting system.
Education
Associate of Applied Science - Mental Health And Addictions
Durham College
Oshawa, ON02.2024
Addictions and Recovery Support for Families and Youth -
CDI College
Ajax, ON03.2023
High School Diploma -
Pickering High School
Ajax, ON06.2015
Skills
- Experience with mental illness, addiction, concurrent disorders
- Experience with Dementia Alzheimer's and mentally ill patients with a variety of disorders
- Knowledge of powerpoint, Excel spreadsheet, Word and Computer skills
- Experience working with people with a variety of cognitive, auditory, and visual impairments
- Knowledge of food service industry
- Ability to work in a fast paced environment
- Ability to work under pressure
- Customer service skills
- Management / Coordinate Skills
- Leadership
- Self motivated
- Organization
- Effective prioritization
- Multitasking
- Data Entry Software
- Critical Thinking
Certification
- Smart Serve Certificate, 2019
- Food Handlers Certificate, 2018
- Red Cross - CPR & First Aid, 2023
- De-escalation Training, 2023
- Naloxone Training Certification, 2023
- CPR - C Training , 2023
- CPI training , 2023
References
Available upon request
Languages
English
Full Professional
Timeline
Program Coordinator
Christian Faith Outreach Center
2023.09 - Current
Refugee Settlement Worker / Caseworker /Direct Support Worker
Christian Faith Outreach Centre
2023.05 - Current
Shelter Worker / Patrons Advocate
Christian Faith Outreach Centre
2023.03 - Current
Dietary Aide /Cook Shift Leader
Mackenzie Health Hospital
2021.04 - 2021.10
Cook/Supervisor
Chuck's Roadhouse
Kickboxing Instructor/personal Trainer
ILoveKickboxing
Dietary Aide
Humber River Hospital
Associate of Applied Science - Mental Health And Addictions
Durham College
Addictions and Recovery Support for Families and Youth -
CDI College
High School Diploma -
Pickering High School
- Smart Serve Certificate, 2019
- Food Handlers Certificate, 2018
- Red Cross - CPR & First Aid, 2023
- De-escalation Training, 2023
- Naloxone Training Certification, 2023
- CPR - C Training , 2023
- CPI training , 2023
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