DUSYANTHINI BALASUBRAMANIAM
Ajax,ON
Summary
Accomplished Deal Administrator at Loyalty Real Estate, adept in data entry and fostering client relationships, significantly enhanced transaction efficiency. Expert in office management and team leadership, demonstrated at Payless Shoe Source by notably reducing customer complaints. Proven track record in improving operational workflows and championing customer satisfaction.
Experienced with overseeing complex administrative functions and ensuring smooth daily operations. Utilizes advanced organizational skills to manage projects and resources effectively. Track record of implementing process improvements and fostering team cohesion.
Overview
23
23
years of professional experience
Work History
Deal Administrator
Loyalty Real Estate
04.2022 - Current
- Processing real estate deal transactions, creating trade record sheets, finalizing deals.
- Send Invoices to Builder deal and lawyers as well co-op brokerage
- Correspond with real estate agents and brokerages
- Process Accounts Payable for Real Estate Agents and generate AP payments.
- Manage distribution payments to all parties including but limited to brokers, agents, lawyers and other parties.
- Experience with Lone Wolf and Brokerwolf
- End of month reconciliation
- Taking care of all the billing that brokerage owe end month
Superviser
Durham Catholic District School Board
10.2021 - Current
Monitor student's lockers and lunch areas. Monitor students during at noon hour or during the day Record and report students'accidents, behaviors
Customer Service Manager
Payless Shoe Source
06.2002 - 07.2019
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Accounting ,payroll And Human Resources Managemen
Canadian All Care College, Toronto
10-2022
Business Management
Centennial College, Toronto
07-2014
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- Administrative support
- MS office
- Documentation and reporting
- Decision-making
- Team building and leadership
- Office management
- Team collaboration
- Document management
- Staff management
- Schedule coordination
- Scheduling
- Work Planning and Prioritization
- Time management
- Relationship development
- Goal setting
- Problem-solving
Languages
English
Full Professional
Tamil
Native or Bilingual
Sinhalese
Professional Working
Timeline
Deal Administrator
Loyalty Real Estate
04.2022 - Current
Superviser
Durham Catholic District School Board
10.2021 - Current
Customer Service Manager
Payless Shoe Source
06.2002 - 07.2019
Accounting ,payroll And Human Resources Managemen
Canadian All Care College, Toronto
Business Management
Centennial College, Toronto
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