Dunvas Onsomu Ateka
Québec,Montreal
Summary
Professional hospitality leader with proven track record of enhancing bar operations and customer satisfaction. Known for fostering collaborative team environment and consistently achieving operational goals. Reliable and adaptable, skilled in inventory control and staff development.
Overview
8
8
years of professional experience
Work History
Bartender Supervisor
Ufanisi Resort
05.2022 - 08.2024
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Increased overall revenue with creative drink promotions and themed events.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
Hospitality Officer
Kisii County
01.2017 - 12.2021
- Spearheading hospitality Marketing & Promotions across the County
- Preparing and Monitoring of Budgets
- Monitoring and improving the changing market needs for Hospitality Products
- Managing and preparing Directorate annual work plans
- To gather continuous market intelligence on Hospitality matters across the County
- Ensure timely event organizing and staging
- Undertaking classification of hotels, restaurants and other Hospitality establishments
- Provision of Technical advisory services to encourage investment in the Hospitality Sector
- Liaising with Tourism and Hospitality Stakeholders on issues related to Hospitality
- Maintaining/updating the register on hospitality facilities and services
- Recommending and identifying Tourism attractions and signs
- Any other duties assigned by the Director Hospitality Management
Education
Bachelors of Hotel and Hospitality Management -
Moi University
01.2012
Kenya Certificate of Secondary Education -
St. Stephens High School
01.2008
Kenya Certificate of Primary Education -
St. Mary’s Primary School
01.2004
Skills
- Task Delegation
- Employee Scheduling
- Menu development
- Complaint Handling
- Supply Ordering
- Liquor, beer, and wine knowledge
- Workplace Safety
- event planning
- Customer Engagement
- Bar Equipment Maintenance
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Ekegusii
Native or Bilingual
Professionalcoursesandtraining
- Industrial Attachment, Kenya group of Hotels and Lodges - Voi Branch, 2010
- Industrial Attachment, Sentrim Group of Hotels – Sentrim Mara, 2012
- Competent Driving Skills of Vehicles class –BCE, 2013
- Certificate in Computer applications, Isotech College Kisii, 2016
- Project planning and Management Course, Kenya school of Government (Lower Kabete Campus), 2018
Personal Information
- Date of Birth: 07/11/89
- Gender: Male
- Nationality: Kenyan
- Marital Status: Married
- Religion: Christian
References
- Dr. Jacqueline Korir, Dean, Moi University, School of Tourism, Hospitality & Events Management, 0720528759
- Mr. Calvin Kenani, Director Tourism Development, Kisii County Government, 0728447462
- Naomi Mokaya, P.o Box 456, Kisii, 0718243473
Hobbies and Interests
- Team building activities
- Mountain climbing exploring
- Playing indoor games
- Travelling
- Swimming
- cooking
Attributes
- Ambitious
- Self-disciplined and Motivated
- Visionary and strategic thinker
- Team Builder
- Good Communication Skills both spoken and written
- Capable to work and meet strict deadlines
Affiliations
- A Registered member of Tourism Professional Association - Kenya
Timeline
Bartender Supervisor
Ufanisi Resort
05.2022 - 08.2024
Hospitality Officer
Kisii County
01.2017 - 12.2021
Kenya Certificate of Secondary Education -
St. Stephens High School
Kenya Certificate of Primary Education -
St. Mary’s Primary School
Bachelors of Hotel and Hospitality Management -
Moi University
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