Breanna Cordeiro
Oakville,Canada
Summary
Serviced-focused General Manager/Bartender dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Knowledgeable bartender with extensive experience in managing bar operations and leading teams to deliver exceptional customer service. Successfully implemented training programs and maintained high standards of quality and efficiency. Demonstrated proficiency in inventory management and conflict resolution.
Overview
8
8
years of professional experience
Work History
Bartender Supervisor
Boston Pizza
03.2025 - 08.2025
- Supervised bartending staff, ensuring adherence to service standards and operational procedures.
- Trained new team members on cocktail preparation and customer service techniques.
- Managed inventory levels, conducting regular stock assessments and ordering supplies as needed.
- Developed innovative drink specials that enhanced customer satisfaction and increased bar revenue.
- Built strong relationships with regular patrons, fostering a loyal customer base.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
General Manager
AB Sports Bar
03.2024 - 03.2025
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed and implemented strategies to increase sales and profitability by over 20% net growth.
Server/Bartender
AB Sports Bar
10.2023 - 03.2025
- Increased sales significantly by upselling higher-end products to customers.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Built relationships with vendors to manage orders and negotiate costs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Served high customer volumes during special events, nights, and weekends.
Poll Supervisor
Elections Canada
12.2017 - 06.2024
- Handled office administration and logistics
- Lead and supervised a team of 15 poll workers
- Open and close polling stations
- Maintained a high level of the public’s satisfaction through effective verbal and communication skills
- Provided exceptional customer service skills to members of the public through the election process
Resource Coordinator
Mamas for Mamas
09.2022 - 10.2023
- Advised families on community resources and referral programs while developing realistic long term care plans
- Gained leadership expertise by assisting in planning and running community events
- Developed a thorough knowledge of referral resources for the 100 kilometer service radius
Contributing Writer
Flourish Magazine
08.2019 - 08.2021
- Generating ideas for future stories and features that would interest the magazine readers
- Organize and coordinate meetings and company events
- Writing, editing, proofreading and subbing texts
- Keeping up to date with trends and developments relating to the magazine's subject matter
Survivor Consultant
SAVIS
12.2019 - 12.2020
- Present ideas and bring awareness to forms of Human Trafficking in the Halton and Hamilton region
- Tracking regional and international trends in precedents pertaining to human trafficking
- Coordinating and attending workshops, demonstrations, and similar initiatives to garner targeted interest
Skills
- Guest experience oversight
- Mixology
- Bar operations management
- Bartending expertise
- Strong multitasking
- Sales promotion
- Task delegation
- Highly reliable
Timeline
Bartender Supervisor
Boston Pizza
03.2025 - 08.2025
General Manager
AB Sports Bar
03.2024 - 03.2025
Server/Bartender
AB Sports Bar
10.2023 - 03.2025
Resource Coordinator
Mamas for Mamas
09.2022 - 10.2023
Survivor Consultant
SAVIS
12.2019 - 12.2020
Contributing Writer
Flourish Magazine
08.2019 - 08.2021
Poll Supervisor
Elections Canada
12.2017 - 06.2024
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