DR.NAZIYABANU MALEK
Scarborough,ON
Summary
Dedicated Dentist skilled at developing effective treatment plans for patients experiencing tooth decay and other various oral diseases and issues. Committed to providing personalized patient care through quality service and communication. Accommodating when helping patients overcome dental fears by displaying patience and compassion.
Overview
2
2
years of professional experience
Work History
Dental Office Receptionist
Welcare Trust Hospital
01.2023 - 11.2023
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Streamlined office operations by organizing, updating, and maintaining patient files for easy access and retrieval.
- Promoted a positive office environment through excellent customer service skills and professional demeanor at all times.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Managed patient billing processes for timely, accurate payments.
- Provided exceptional support to dentists during busy periods by taking on additional administrative tasks such as ordering supplies or coordinating staff schedules.
- Received and routed laboratory results to correct clinical staff members.
- Placed new supply orders, managed inventory and restocked clerical spaces.
TRAINEE DENTIST
Welcare Hospital
01.2023 - 11.2023
- Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures
- Supported patient comfort with calm demeanor and individualized pain management
- Diagnosed nerve and dental tissue damage by conducting careful examinations to determine need for root canal procedures
INTERN (FULL TIME)
Vaidik Dental College and Research Centre
11.2021 - 11.2022
- Filled cavities using composite and amalgam materials, removed old fillings and replaced with more modern, tooth-colored alternatives
- Treated periodontal disease through scaling and root planning
- Extracted mobile tooth and root stumps, correctly administered local anesthesia and assisted various flap surgeries and oral and maxillofacial surgeries
- Fabrication of complete dentures and removable partial dentures, impression making, denture relining, correction of broken denture, tooth preparation and cementation of temporary and permanent crowns
- Performed root canal therapy to save teeth from extraction
- Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants
- Wrote prescriptions for antibiotics and other medications used to treat temporary or long-term dental issues
- Provided preventive care and guidance to promote good dental hygiene
Education
Bachelor Of Dental Surgery -
Vaidik Dental College and Research Centre
Higher Secondary Education -
Shree Vasishtha Vidhyalya International School
Secondary School Certificate -
Navsarjan English Medium School
Skills
- Organizational Skills
- Time Management
- Goal Setting
- Quality Control
- Critical Thinking
- Customer Service
- Patient Education and Patient Care
- Extractions
Timeline
Dental Office Receptionist
Welcare Trust Hospital
01.2023 - 11.2023
TRAINEE DENTIST
Welcare Hospital
01.2023 - 11.2023
INTERN (FULL TIME)
Vaidik Dental College and Research Centre
11.2021 - 11.2022
Bachelor Of Dental Surgery -
Vaidik Dental College and Research Centre
Higher Secondary Education -
Shree Vasishtha Vidhyalya International School
Secondary School Certificate -
Navsarjan English Medium School
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