DONNA CRISELT S. DE MESA
Surrey,BC
Summary
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Gourmandises & Latitude 25 Le Meridien Dubai Hotel
11.2023 - 09.2024
Restaurant Manager
Le Meridien Fairway Hotel (Marriott Property)
09.2021 - 08.2022
Restaurant Manager
Yalumba, Le Meridien Dubai Hotel & Conference Centre
09.2021 - 08.2022
Banquet Service Manager
Le Meridien Dubai Hotel & Conference Centre
08.2018 - 03.2020
Banquet Operations Coordinator
Le Meridien Dubai
11.2018 - 02.2019
Restaurant Manager
M's Beef Bistro Le Meridien Dubai Hotel & Conference Centre
09.2016 - 07.2018
Assistant Service Manager
M's Beef Bistro Le Meridien Dubai Hotel & Conference Centre
03.2012 - 09.2016
Supervisor
M's Beef Bistro Le Meridien Dubai Hotel & Conference Centre
07.2010 - 03.2012
Waitress
M's Beef Bistro Le Meridien Dubai Hotel & Conference Centre
10.2008 - 01.2010
Education
Business Management Professional Diploma - Hospitality
Filipino Institute
Airlines & Ticketing Reservation
Filipino Institute
High School Diploma - Secondary
Republic Central Colleges
04.2006
Skills
- Communication skills, both in written and oral English
- Entrepreneurial skills
- Computer literate (MS Word, Excel, Power Point)
- Strong and organizational customer service relation skills
- Strategic planning
- Employee management
- Forecasting and planning
- Conflict Resolution
- Staff training
- Quality Assurance
- Budget management
- Decision making
- Complaint management
- Customer Service
Languages
English
Professional Working
Certification
Business Management Professional Diploma
Accomplishments
- Exceed Revenue Target
- Top 2 in Business Management Professional Diploma
Timeline
Restaurant Manager
Gourmandises & Latitude 25 Le Meridien Dubai Hotel
11.2023 - 09.2024
Restaurant Manager
Le Meridien Fairway Hotel (Marriott Property)
09.2021 - 08.2022
Restaurant Manager
Yalumba, Le Meridien Dubai Hotel & Conference Centre
09.2021 - 08.2022
Banquet Operations Coordinator
Le Meridien Dubai
11.2018 - 02.2019
Banquet Service Manager
Le Meridien Dubai Hotel & Conference Centre
08.2018 - 03.2020
Restaurant Manager
M's Beef Bistro Le Meridien Dubai Hotel & Conference Centre
09.2016 - 07.2018
Assistant Service Manager
M's Beef Bistro Le Meridien Dubai Hotel & Conference Centre
03.2012 - 09.2016
Supervisor
M's Beef Bistro Le Meridien Dubai Hotel & Conference Centre
07.2010 - 03.2012
Waitress
M's Beef Bistro Le Meridien Dubai Hotel & Conference Centre
10.2008 - 01.2010
Airlines & Ticketing Reservation
Filipino Institute
High School Diploma - Secondary
Republic Central Colleges
Business Management Professional Diploma
Business Management Professional Diploma - Hospitality
Filipino Institute
Similar Profiles
Jithendranath PadinharethodiJithendranath Padinharethodi
Multi Property Hygiene/Stewarding Manager at Le Meridien Dubai Hotel and Conference center, Le Meridien Fairway, Aloft and elements ComplexMulti Property Hygiene/Stewarding Manager at Le Meridien Dubai Hotel and Conference center, Le Meridien Fairway, Aloft and elements Complex
Ruby Rose GonzalesRuby Rose Gonzales
Waitress at Le Meridien Hotel DubaiWaitress at Le Meridien Hotel Dubai
Raghuvaran PannalaRaghuvaran Pannala
Assistant Manager, Warehouse Restaurant and Bar at Le Meridien Dubai Hotel + Conference CentreAssistant Manager, Warehouse Restaurant and Bar at Le Meridien Dubai Hotel + Conference Centre