Summary
Overview
Work History
Education
Skills
Timeline
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Minjung Lee

Coquitlam

Summary

  • Highly proactive manager with 2 years of experience in team leadership in restaurant industry. Background includes sales, management and customer service in fast-paced settings.
  • Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.

Overview

9
9
years of professional experience

Work History

Restaurant Manager

Sakeya Sushi
04.2022 - 10.2023
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Reconciled cash and credit card transactions to maintain accurate records.

Receptionist

Neo Cad BC
09.2020 - 02.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Marketing Coordinator

Swatch Group Korea
01.2015 - 06.2018
  • Planned and executed internal and external marketing events.
  • Boosted brand awareness with target customer demographics with social, print, and email campaigns.
  • Created engaging brochures and flyers to use for promotional materials and distribution.
  • Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.

Education

Bachelor of Arts - Communication Design

School of Visual Arts
New York, USA
05.2009

High School Diploma -

Sehwa Girls High School
Seoul, Republic Of Korea
02.2002

Skills

  • Over five years of exceptional customer service experience
  • Effective communication skills; bright and breezy personality and sociable team player
  • Excellent numeracy and calculating skills
  • Work effectively under pressure
  • Organized and detail oriented; able to complete tasks in a timely manner
  • Excellent Computer Skills & Programs; MS Office, Adobe Photoshop, Adobe Illustrator
  • Point of Sale (POS) System Operation
  • Fluent in Korean & English; written and oral

Timeline

Restaurant Manager

Sakeya Sushi
04.2022 - 10.2023

Receptionist

Neo Cad BC
09.2020 - 02.2022

Marketing Coordinator

Swatch Group Korea
01.2015 - 06.2018

Bachelor of Arts - Communication Design

School of Visual Arts

High School Diploma -

Sehwa Girls High School

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Minjung Lee