Dilpreet Singh Panju
Calgary,AB
Summary
Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transit operator
The City of Calgary
05.2023 - Current
- Transport people from one place to another on a transit bus
- Followed company policies and procedures and maintained compliance with standards.
- Pre-& post trip inspection
- Drive through traffic and obey traffic laws.
- Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Provided information about routes, destinations and timelines to inform passengers.
Security Guard
Garda World (Part Time)
10.2022 - Current
- Securing the premises and personnel by staying on patrol Performing building inspections
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Making announcements, when CP train arrives on site.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Delivering & Picking Packages (In Downtown Area)
Staples Canada
09.2021 - 05.2023
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
- Collaborated with team members to complete timely orders and avoid delays.
- Providing excellent customer service, answering questions, and handling complaints from clients
- Performed proper lifting and handling techniques to maintain safe working environment.
- Adhering to assigned routes and following time schedules
- Following all transportation laws and maintaining a safe driving record
- Preparing reports and other documents relating to deliveries
- Operating equipment and machines, such as cars, trucks, forklifts, etc.
Warehouse Manager, fork-lift operator & Managing Inventory
Mega Sanjha Punjab Grocery Store
06.2020 - 09.2021
- Preparing the day-to-day client’s deliveries
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Cleaned and maintained warehouse in compliance with safety standards.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Team Member, Cashier & Customer Service
Mega Sanjha Punjab Grocery Store
07.2016 - 01.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Handling workload pressures
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Troubleshooting
- Food presentation maintenance
- Learned all required tasks quickly to maximize performance.
- Fast Phase work environment.
Customer Services & Cashier
Mac’s Convenience (Circle-K) Store (Part-Time)
06.2016 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Checking identification before selling age-restricted items
- Built relationships with customers to encourage repeat business.
- Teamwork
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Meeting the Daily Target
- Innovative problem solving
- Quick learner
- Dealing with Fuel purchases.
Education
High School Diploma -
Bow Valley College
Calgary, AB04.2017
Skills
- Effective in working in self-managing projects and as a member of a team
- Reliable, positive and self-motivated
- Service Coordination
- Ability to quickly assimilate new knowledge, training, and procedures
- Database Management
- Excellent critical thinking ability and attitude for problem solving
- Schedule Management
- Demonstrated the skills to work in a fast paced, stressful environment
- Demonstrated leadership and detailed accuracy
- Learned to excel at prioritizing
Certification
- Class 2 with air break (Q)
- Forklift class 1 (narrow aisle reach truck)
- Valid Alberta Security License
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Educational
- Business Administration Diploma, Bow Valley College, Calgary, AB, 2016-01-01, 2017-12-31
- High School Diploma, Govt’ Senior Secondary School, Mandi Phool, Punjab, 2012-01-01, 2014-12-31
- Microsoft, Excel, PowerPoint Certificate Program, Mandi Phool, Punjab, 2010-01-01, 2011-12-31
Licenses
- Class 2 with air break (Q)
- Forklift class 1 (narrow aisle reach truck)
- Valid Alberta Security License
References
References available upon request.
Timeline
Transit operator
The City of Calgary
05.2023 - Current
Security Guard
Garda World (Part Time)
10.2022 - Current
Delivering & Picking Packages (In Downtown Area)
Staples Canada
09.2021 - 05.2023
Warehouse Manager, fork-lift operator & Managing Inventory
Mega Sanjha Punjab Grocery Store
06.2020 - 09.2021
Team Member, Cashier & Customer Service
Mega Sanjha Punjab Grocery Store
07.2016 - 01.2020
Customer Services & Cashier
Mac’s Convenience (Circle-K) Store (Part-Time)
06.2016 - 01.2020
High School Diploma -
Bow Valley College
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