Diane Holdsworth
LaSalle,QC
Summary
Adept at maximizing team productivity, I excelled as a Medical Office Administrator with Unit Clerk at Sunrose Medical Clinic, enhancing communication by efficiently managing multi-line telephone systems and streamlining patient documentation. Skilled in HIPAA compliance and chart preparation, my expertise contributed to a more organized and effective healthcare environment.
Overview
1
1
Certification
Work History
Medical Office Afministrator With Unit Clerk
Sunrose Medical Clinic
04.2023 - 08.2023
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
- Maintains a professional image and demonstrated ability to remain calm, courteous/compassionate, sensitive and tactful.
- Charted vital signs and added telemetry strips to charts.
- Registered and verified patient records before triage with most up-to-date information.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered multi-line telephone system, provided information, and directed calls.
- Generated reports on business performance metrics using advanced software tools like Microsoft Excel or PowerPoint presentations tailored for executive audiences'' preferences.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Medical Office Administrator With Unit Clerk - MOA
Bredin College
Edmonton, AB01.2023
Skills
- HIPAA Compliance
- Preparing charts
- Documentation skills
- Chart updating
- Proficiency in Microsoft office( word, excel and power point)
Languages
English
Full Professional
French
Full Professional
Certification
- Certified Medical Assistant (CMA)
- First Aid Certification
Timeline
Medical Office Afministrator With Unit Clerk
Sunrose Medical Clinic
04.2023 - 08.2023
Medical Office Administrator With Unit Clerk - MOA
Bredin College
Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Microsoft word, excel, PowerPoint presentation
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