Devinder Singh
19 Red Sky Pass NE, Calgary ,AB
Summary
Knowledgeable professional with over 12 years of experience delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes Supply Chain management, operational supervision, coaching and mentoring new and existing employees, work safety awareness, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
Northwest Tanklines Inc
Calgary, AB
05.2023 - Current
- Managed a fleet of 100+ trucks and Super B tankers in remote Alberta locations, ensuring efficient NGL plant operations with minimal disruptions.
- Served as the primary contact for customer inquiries, delivering prompt, effective solutions to meet their needs.
- Optimized company assets, maximizing manpower and resources to enhance profitability and operational efficiency.
- Identified areas for improvement and provided insights to leadership for strategic decision-making.
- Compiled live incident reports and collaborated with departments like Maintenance to resolve issues quickly and minimize downtime.
- Led training for new hires, fostering a culture of continuous improvement, and ensuring operational excellence under pressure.
- Developed weekly and monthly operational reports for the organization and customers using various IT tools, including TMW, Omnitracs, Google Suite, and Excel, to meet operational requirements and ensure accurate data tracking.
Operations Supervisor
PLUTO TRANSPORT INC
Calgary, AB
05.2021 - 04.2023
- Develop and implement business plan strategies and policies for the operational requirements of the business.
- Establish and enforce procedures and work standards, promoting team performance and work safety policies for new and existing workforce.
- Receiving and evaluating bids and negotiating contracts with clients.
- Arranging third party carriers to manage the overflow shipments ensuring all the standards for transportation safety and compliance are met as per the regulations.
- Manage and record recoverable costs, demurrage, detention, equipment repairs and maintenance into systems.
- Research, analyze and solve revenue management questions, including forecasting and budgeting, to the senior management.
- Create and update different documents, reports and spreadsheets with various trucking software such as TMW/TMS, Axon, Avaal, Omnitracs fleet tracking, Geotab fleet monitoring and Microsoft Office.
Logistics Planning Analyst
TRAPPERS TRANSPORT LTD
Winnipeg, MB
06.2019 - 05.2021
- Spearheaded in planning and dispatching 6500-7500 fresh/frozen meat and produce full truck loads annually and directing a large fleet of trucks from within Canada for Port deliveries to international vessels and USA.
- Helped resolve issues with data analytics and visual representation to deliver relevant insights to senior business leaders.
- Researched and led investigations into planning and operational areas to drive improvements and devise creative solutions to problems.
- Main point of contact between third party carriers and management when required to service the customer with extra shipments across Canada and USA.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Supply Chain Specialist
PEAK HOLDING INC
Winnipeg
05.2018 - 06.2019
- Sourced vendors, negotiated prices and set up delivery schedules.
- Communicate with drivers over the satellite and phone to minimize any errors and delays with the shipments while dispatching.
- Entering bill of ladings/manifest details and data related to various shipment into database software and checking to ensure the accuracy of the data that has been inputted.
- Enhanced supply chain customer satisfaction ratings by resolving issues efficiently.
Business Relationship Manager
REGENT PHARMACY
NORTHAMPTON, UK
01.2017 - 03.2018
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Used change methodologies to increase sales and led projects for increased productivity.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Coached, developed and motivated team members to promote productivity, accuracy and to achieve revenue goals.
Retail Sales Supervisor
Bernard Grocers
Edinburgh , UK
10.2013 - 10.2016
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
- Trained newly hired employees and overseeing task prioritization.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Education
MBA -
University of Highlands And Islands
Perth, Scotland UK06.2017
Extended PG Diploma - Marketing Management
WESTMINSTER ACADEMY
London UK03.2015
HND - Hospitality Management
EDINBURGH TELFORD COLLEGE
Edinburgh UK06.2013
Skills
- Excellent organizational and time management skills and the ability to adapt to changing and competing priorities in a fast paced environment
- Dynamic leadership and decision making skills
- Ability to provide prompt, efficient, and customer-oriented service
- Logical analysis with strategic thinking and thoughtful planning expertise
- Effective equipment utilization techniques
- Ability to build relationships and work with cross-functional teams including highway drivers, field operations and third party carriers
- Intermediate proficiency MS Word, MS Excel, MS PowerPoint
- Strong communication and negotiation skills Fluent in English, Punjabi, Hindi and Assamese
- Alberta Class 1 license holder with clean records in various parts of the world
Timeline
Operations Supervisor
Northwest Tanklines Inc
05.2023 - Current
Operations Supervisor
PLUTO TRANSPORT INC
05.2021 - 04.2023
Logistics Planning Analyst
TRAPPERS TRANSPORT LTD
06.2019 - 05.2021
Supply Chain Specialist
PEAK HOLDING INC
05.2018 - 06.2019
Business Relationship Manager
REGENT PHARMACY
01.2017 - 03.2018
Retail Sales Supervisor
Bernard Grocers
10.2013 - 10.2016
MBA -
University of Highlands And Islands
Extended PG Diploma - Marketing Management
WESTMINSTER ACADEMY
HND - Hospitality Management
EDINBURGH TELFORD COLLEGE
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