Summary
Overview
Work History
Education
Skills
Certification
Community Experience
References
Languages
Timeline
Generic

Desiree Grant

Peterborough,Canada

Summary

A hardworking individual seeking a full-time position, to gain meaningful employment that will facilitate my personal growth, while enhancing my skills attained through previous experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Lufthansa InTouch
03.2023 - 05.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Sales Associate

Thrifty's Bluenotes
06.2022 - 09.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Chef

Stacked Pancakes
05.2022 - 08.2022
  • Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
  • Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.

Camp Counsellor/Coordinator

Inner City Outreach
06.2021 - 09.2021
  • Cultivated interpersonal skills by building positive relationships with children.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Invested in the development / well-being of the youth.

Assistant Chef

Private Employers
01.2020 - 11.2020
  • Enhanced guest satisfaction by consistently preparing and presenting high-quality dishes in a timely manner.
  • Collaborated with head chef to develop innovative menu items, resulting in increased customer return rates.
  • Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.

School Ambassador

Westview Centennial Secondary School
01.2018 - 01.2019
  • Fostered positive relationships with local businesses for sponsorship opportunities, resulting in increased funding for school programs.

House cleaner

Private Employers
01.2015 - 07.2017
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.

Education

No Degree - Cultural Engagement

Master's College And Seminary
Peterborough, ON

High School Diploma -

Preysal High Secondary School
Trinidad And Tobago

High School Diploma -

Westview Centennial Secondary School
Toronto, ON
05.2021

Skills

  • Charismatic; friendly & approachable/amiable
  • Resilient; strong will/perseverance
  • Organization; detail-oriented
  • Obedient; follow policy & procedures
  • Creative; well-rounded in all aspects of the arts
  • Competent

Certification

  • Girl Guide Certificate
  • Athletic Awards [Track and Field] for the past 10 years
  • First Aid
  • Customer Service
  • Food Handling Services
  • Honour Roll
  • Certified Youth Mediator
  • Urban Advancement Award
  • RSVP Scholarship Award
  • Dance awards

Community Experience

  • Master's College and Seminary, 2021-2022, Executive Leadership team
  • Inner City Outreach, 2021, I volunteered with kids' after-school programs
  • Westview Centennial S.S., 2017-2021, Girl's Club
  • Success Beyond Limits (SBL), 2018 -2020, Volunteer
  • St. Stephen's Community House YMCA program, 2018 - 2019, Engaged in community events

References

  • Jessie Knight, Children, youth, and young adult leader, Christian Centre Church/ Inner City Outreach, jessie.knight85@gmail.com, +1 (416) 925-9626
  • Danielle Richardson, Team Leader/manager, Lufthansa InTouch Peterborough, danielle.richardson@dlh.de, +1 (289-385-1387)
  • Emma-Jean Grace, Manager at Thrifty's Bluenotes, +1 (705) 313-2610

Languages

English
Native or Bilingual

Timeline

Customer Service Representative

Lufthansa InTouch
03.2023 - 05.2024

Sales Associate

Thrifty's Bluenotes
06.2022 - 09.2022

Chef

Stacked Pancakes
05.2022 - 08.2022

Camp Counsellor/Coordinator

Inner City Outreach
06.2021 - 09.2021

Assistant Chef

Private Employers
01.2020 - 11.2020

School Ambassador

Westview Centennial Secondary School
01.2018 - 01.2019

House cleaner

Private Employers
01.2015 - 07.2017

No Degree - Cultural Engagement

Master's College And Seminary

High School Diploma -

Preysal High Secondary School

High School Diploma -

Westview Centennial Secondary School

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