Derek Slobodian
St. Catharines
Summary
Dynamic and organized professional with a proven track record in customer service and leadership, excelling in fast-paced environments. Strong communication skills, hard working, competent with power tools and machinery, consistently driving positive outcomes for clients and colleagues. Committed to creating efficient processes that elevate customer satisfaction and team success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Financial Service Manager
Performance Toyota
10.2023 - Current
- Managed dealership financing operations, ensuring compliance with regulatory standards and internal policies/ processes.
- Collaborated with sales managers and sales teams to optimize vehicle pricing and financing packages for maximum profitability while overcoming financial obstacles during vehicle negotiations.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
Sales and Leasing Consultant
Brock Ford Sales Inc.
08.2022 - 10.2023
- Cultivated strong customer relationships through effective communication and personalized service.
- Utilized CRM systems to track leads, manage follow-ups, and enhance customer engagement.
- Conducted product demonstrations to educate customers on features and benefits of various vehicles.
- Collaborated with finance team to streamline financing options for customers, improving customer satisfaction.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
Internet Sales and Fleet Manager
Performance Hyundai
05.2013 - 08.2022
- Oversee and execute all internet sales leads (1000+ per year)
- Lead and coach Internet sales team (5 employees)
- Annual sales of 125+ vehicles with interactive customer experience
- Negotiate vehicle pricing, Order and track inventory for Fleet sales (100 + per year)
- Assess and value Hyundai and off brand vehicles (100+ per year)
- Competed in 2019 International Hyundai Sales Skills Competition
- Member of the Health and Safety Committee
Network Cable Specialist
Electrical Union
01.2011 - 07.2012
- Installed all category 6 network cabling for the NHS Niagara Hospital
- Installed and terminated low voltage cabling for telecommunications at NHS Niagara Hospital.
- Diagnosed and resolved issues in cabling systems for optimal performance.
- Mentored junior technicians on best practices in installation and troubleshooting processes.
Education
Associate of Applied Science - Network Cabling Specialist
Mohawk College of Applied Arts And Technology
Hamilton, Ontario10-2012
Physical and Health Education (Bachelor's Degree) -
Laurentian University
Greater Sudbury, ON06.2009
Skills
- Customer Service
- Account Management
- Sales
- Marketing
- Hand tools
- Construction
- CRM Software
- Negotiation
- Training
- Business Development
- Sales Management
Certification
- CPT - Certified Personal Trainer
- First Aid/CPR Certified
Timeline
Financial Service Manager
Performance Toyota
10.2023 - Current
Sales and Leasing Consultant
Brock Ford Sales Inc.
08.2022 - 10.2023
Internet Sales and Fleet Manager
Performance Hyundai
05.2013 - 08.2022
Network Cable Specialist
Electrical Union
01.2011 - 07.2012
Associate of Applied Science - Network Cabling Specialist
Mohawk College of Applied Arts And Technology
Physical and Health Education (Bachelor's Degree) -
Laurentian University