Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Derek Samborski

Greater Sudbury,ON

Summary

Proven achiever in expanding client bases, notably with Bardon Supplies, by leveraging exceptional customer service and strategic account analysis skills. Demonstrated expertise in fostering teamwork and collaboration, leading to significant contributions towards sales targets. Excelled in client acquisition and problem-solving, ensuring customer satisfaction and business growth.

Overview

22
22
years of professional experience

Work History

Outside Account Manager

Bardon Supplies
12.2020 - Current
  • Expanded client base strategically by identifying prospective accounts in untapped markets or industries.
  • Initiated client meetings to identify needs, develop solutions, and negotiate pricing agreements that benefited both parties.
  • Established lasting connections with clients, leading to increased business referrals and long-term partnerships.
  • Managed a diverse portfolio of accounts, ensuring timely communication and efficient problemsolving.
  • Collaborated with internal teams for seamless account management, enhancing customer satisfaction rates.
  • Contributed significantly towards achieving annual sales targets consistently throughout the tenure as an Outside Account Manager.
  • Strengthened client relationships by providing exceptional customer service and addressing concerns promptly.
  • Managed accounts to retain existing relationships and grow share of business.

Inside Sales Representative

Graybar
06.2019 - 12.2020
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.

Inside Sales Representative

Emco Corporation
06.2002 - 06.2019
  • Achieved or exceeded company-defined sales quotas.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Contributed to team objectives in fast-paced environment.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Education

Business Information Technology Management

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON

Business Information Technology Management

Fanshawe College of Applied Arts And Technology
London, ON

Skills

  • Client acquisition
  • Account Analysis
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking

Languages

English
Full Professional
French
Professional Working

Timeline

Outside Account Manager

Bardon Supplies
12.2020 - Current

Inside Sales Representative

Graybar
06.2019 - 12.2020

Inside Sales Representative

Emco Corporation
06.2002 - 06.2019

Business Information Technology Management

Cambrian College of Applied Arts And Technology

Business Information Technology Management

Fanshawe College of Applied Arts And Technology
Derek Samborski