Deneth Hettiarachchige
Edmonton,AB
Summary
Hardworking and detail- oriented Shipping and Receiving Associate at Sunterra Market, Lendrum, with 4 years of experience, adept in inventory management and package handling, significantly reduced shipping errors. Excelled in using meticulous attention to detail and strong time management skills to enhance warehouse efficiency and customer satisfaction. Demonstrated ability to quickly resolve invoicing and shipping discrepancies, ensuring timely and accurate deliveries.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Associate
Sunterra Market, Lendrum
08.2020 - Current
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Utilized pallet truck to load, unload, transport and store goods.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Frequently lift, push, and slide packages that typically weigh up to 50 lbs, and may weigh up to 100 lbs.
Cashier
Sunterra Market, Lendrum
09.2019 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor of Science - Petroleum Engineering
University of Alberta
Edmonton, AB12.2023
Skills
- Labeling and Tagging
- Package handling
- Loading and unloading
- Shipping Documentation
- Certified Forklift Driver
- Time Management
- Warehouse Safety
- Stock Rotation
- Shipping and receiving
- Safety Procedures
- Inventory Management
- Attention to Detail
Languages
English
Full Professional
Sinhala
Native or Bilingual
Certification
- Forklift Operation License - Expires 2027
- Intermediate First AID - Expires 2026
- Common Safety Orientation
Computer skills
- Microsoft Office Suite
- SAP
- Oracle
- Barcode scanners
- Google Drive
- Microsoft Teams
Timeline
Shipping and Receiving Associate
Sunterra Market, Lendrum
08.2020 - Current
Cashier
Sunterra Market, Lendrum
09.2019 - 08.2020
Bachelor of Science - Petroleum Engineering
University of Alberta
- Forklift Operation License - Expires 2027
- Intermediate First AID - Expires 2026
- Common Safety Orientation
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