Deneah Watson
San Bernardino
Summary
Seasoned professional with a proven track record in healthcare security and public safety, notably at San Gorgonio Memorial Hospital. Expert in de-escalation strategies and healthcare regulations compliance, enhancing patient safety and fostering strong law enforcement relationships. Demonstrates exceptional professionalism and customer service, ensuring a secure and welcoming environment for all.
Overview
8
8
years of professional experience
Work History
Healthcare Security Officer
San Gorgonio Memorial Hospital
02.2023 - 10.2024
- Conducted daily patrols of facility grounds, identifying and resolving potential hazards or security breaches.
- Enhanced patient safety by conducting thorough security assessments and implementing appropriate measures.
- Conducted routine inspections of fire protection equipment ensuring safety compliance at all times.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices related to healthcare security management.
- Investigated suspicious activities promptly, diffusing situations before they escalated into larger incidents.
- Assisted in medical emergencies, providing timely support to healthcare personnel for optimal patient care outcomes.
- Liaised with local law enforcement agencies, fostering strong relationships to bolster overall security efforts.
- Provided exceptional customer service to patients and visitors while enforcing facility policies and regulations.
Office Administrative Assistant
CAFOCUS
06.2016 - 01.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Security Officer
Allied Universal Security Services
02.2017 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Education
Business Office And Administration - Business Administration
UEI College
Ontario, CA07.2021
High School Diploma -
C4L Academy
Ontario, CA06.2016
Skills
- De-escalation strategies
- Access control systems
- Healthcare regulations compliance
- Professionalism and ethics
- Workplace violence prevention
- Public safety
- Customer service
Timeline
Healthcare Security Officer
San Gorgonio Memorial Hospital
02.2023 - 10.2024
Security Officer
Allied Universal Security Services
02.2017 - 02.2023
Office Administrative Assistant
CAFOCUS
06.2016 - 01.2017
Business Office And Administration - Business Administration
UEI College
High School Diploma -
C4L Academy
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