Seasoned professional with a proven track record in healthcare security and public safety, notably at San Gorgonio Memorial Hospital. Expert in de-escalation strategies and healthcare regulations compliance, enhancing patient safety and fostering strong law enforcement relationships. Demonstrates exceptional professionalism and customer service, ensuring a secure and welcoming environment for all.
Overview
8
8
years of professional experience
Work History
Healthcare Security Officer
San Gorgonio Memorial Hospital
02.2023 - 10.2024
Conducted daily patrols of facility grounds, identifying and resolving potential hazards or security breaches.
Enhanced patient safety by conducting thorough security assessments and implementing appropriate measures.
Conducted routine inspections of fire protection equipment ensuring safety compliance at all times.
Participated in ongoing professional development opportunities to stay current on industry trends and best practices related to healthcare security management.
Investigated suspicious activities promptly, diffusing situations before they escalated into larger incidents.
Assisted in medical emergencies, providing timely support to healthcare personnel for optimal patient care outcomes.
Liaised with local law enforcement agencies, fostering strong relationships to bolster overall security efforts.
Provided exceptional customer service to patients and visitors while enforcing facility policies and regulations.
Office Administrative Assistant
CAFOCUS
06.2016 - 01.2017
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Security Officer
Allied Universal Security Services
02.2017 - 02.2023
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Education
Business Office And Administration - Business Administration
UEI College
Ontario, CA
07.2021
High School Diploma -
C4L Academy
Ontario, CA
06.2016
Skills
De-escalation strategies
Access control systems
Healthcare regulations compliance
Professionalism and ethics
Workplace violence prevention
Public safety
Customer service
Timeline
Healthcare Security Officer
San Gorgonio Memorial Hospital
02.2023 - 10.2024
Security Officer
Allied Universal Security Services
02.2017 - 02.2023
Office Administrative Assistant
CAFOCUS
06.2016 - 01.2017
Business Office And Administration - Business Administration