Demara Brown
Edmonton,AB
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Enthusiastic and willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
16
16
years of professional experience
Work History
Telemarketing Sales Representative
Pitch Perfect Solutions
01.2019 - 08.2024
- Contributed to the development of new sales scripts by incorporating successful tactics gained from experience and industry trends.
- Answered calls, took messages, and transferred calls to correct individuals.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Completed daily cold calling and outreach to build sales pipeline.
Line Cook
Keg Steakhouse & Bar
03.2014 - 04.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Grilled meats and seafood to customer specifications.
Grocery Stock Clerk
No Frills
02.2009 - 09.2010
- Maintained safety standards in aisles, promptly addressing spills or hazards to prevent accidents or injuries.
- Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
- Optimized end cap displays to highlight seasonal items or special promotions, driving increased sales for key products.
- Maintained product knowledge to better assist customers with dietary restrictions, preferences, or inquiries about specific items.
Education
Associate of Arts - Culinary Arts
Durham College
Oshawa, ON03.2014
Skills
- Professional Communication
- Product Knowledge
- Time Management
- Attention to Detail
- Customer Service
- Loading and unloading
- Heavy Lifting
- Shelf Organization
Languages
English
Professional Working
Timeline
Telemarketing Sales Representative
Pitch Perfect Solutions
01.2019 - 08.2024
Line Cook
Keg Steakhouse & Bar
03.2014 - 04.2019
Grocery Stock Clerk
No Frills
02.2009 - 09.2010
Associate of Arts - Culinary Arts
Durham College
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