Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aryan Mahmud

Aryan Mahmud

Hamilton,ON

Summary

Hello, I am a 2nd year student at Wilfrid Laurier University, I am a driven and adaptable individual actively seeking opportunities to expand my experience across various industries and roles. I am eager to leverage my existing skills while acquiring new ones to further advance my career trajectory.

Overview

2
2
years of professional experience

Work History

Transfer Agent

Pitch Perfect Solutions
05.2024 - 09.2024
  • Answered calls given through a dialer system
  • Asked customers pre-qualifying questions about health insurance subsidies through the Affordable Care Act
  • Dispositioned calls accurately according to the context of the call
  • Transferred calls to licensed agents if customers qualified for subsidies
  • Provided positive customer service to ensure customer satisfaction
  • Made a minimum of 25 transfers to licensed agents every day

Seasonal Sales Associate

Canadian Tire
10.2022 - 09.2024
  • Primarily dealt with customers on an hourly basis in the seasonal department.
  • Often performed carry-outs for large, heavy products (e.g., snowblowers, lawnmowers, gazebos, etc.).
  • Often helped with other departments when coworkers called in.
  • Have additional training in Housewares, Auto Parts, Online Orders, and Sports departments.
  • Solved customer challenges by offering relevant products and services.

Education

Honours Bachelor of Kinesiology - Kinesiology And Physical Education

Wilfrid Laurier University
Waterloo, ON
04-2027

Honours Student -

Westmount Secondary School
Hamilton, ON
01.2023

Skills

  • Detail-oriented
  • Verbal and written communication
  • Inventory tracking
  • Excellent people skills
  • Inventory control
  • Stocking and receiving
  • Customer engagement
  • Display setup
  • Exceptional customer service
  • Calm demeanor
  • Problem-solving
  • Friendly and outgoing

Languages

English
Native or Bilingual
Bengali
Professional Working

Timeline

Transfer Agent

Pitch Perfect Solutions
05.2024 - 09.2024

Seasonal Sales Associate

Canadian Tire
10.2022 - 09.2024

Honours Bachelor of Kinesiology - Kinesiology And Physical Education

Wilfrid Laurier University

Honours Student -

Westmount Secondary School
Aryan Mahmud