Aryan Mahmud
Hamilton,ON
Summary
Hello, I am a 2nd year student at Wilfrid Laurier University, I am a driven and adaptable individual actively seeking opportunities to expand my experience across various industries and roles. I am eager to leverage my existing skills while acquiring new ones to further advance my career trajectory.
Overview
2
2
years of professional experience
Work History
Transfer Agent
Pitch Perfect Solutions
05.2024 - 09.2024
- Answered calls given through a dialer system
- Asked customers pre-qualifying questions about health insurance subsidies through the Affordable Care Act
- Dispositioned calls accurately according to the context of the call
- Transferred calls to licensed agents if customers qualified for subsidies
- Provided positive customer service to ensure customer satisfaction
- Made a minimum of 25 transfers to licensed agents every day
Seasonal Sales Associate
Canadian Tire
10.2022 - 09.2024
- Primarily dealt with customers on an hourly basis in the seasonal department.
- Often performed carry-outs for large, heavy products (e.g., snowblowers, lawnmowers, gazebos, etc.).
- Often helped with other departments when coworkers called in.
- Have additional training in Housewares, Auto Parts, Online Orders, and Sports departments.
- Solved customer challenges by offering relevant products and services.
Education
Honours Bachelor of Kinesiology - Kinesiology And Physical Education
Wilfrid Laurier University
Waterloo, ON04-2027
Honours Student -
Westmount Secondary School
Hamilton, ON01.2023
Skills
- Detail-oriented
- Verbal and written communication
- Inventory tracking
- Excellent people skills
- Inventory control
- Stocking and receiving
- Customer engagement
- Display setup
- Exceptional customer service
- Calm demeanor
- Problem-solving
- Friendly and outgoing
Languages
English
Native or Bilingual
Bengali
Professional Working
Timeline
Transfer Agent
Pitch Perfect Solutions
05.2024 - 09.2024
Seasonal Sales Associate
Canadian Tire
10.2022 - 09.2024
Honours Bachelor of Kinesiology - Kinesiology And Physical Education
Wilfrid Laurier University
Honours Student -
Westmount Secondary School
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