Deidania Villanueva
SANBERNARDINO
Summary
Goal-driven sales advisor focused on increasing revenue by cultivating loyal, engaged customers. Energetic, skilled team player looking to expand experience. Excellent listening skills with a persuasive communication style.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Sales Advisor
GO Carwash
SANBERNARDINO
09.2025 - Current
- Assisted customers with service selection and recommendations.
- Maintained cleanliness and organization of car wash facilities.
- Provided information on promotions and loyalty programs to customers.
- Collaborated with team members to ensure efficient service delivery.
- Trained new employees on operational procedures and customer service standards.
- Monitored equipment performance and reported maintenance needs promptly.
- Engaged with customers to enhance their overall experience at the car wash.
- Provided customers with information on products and services available.
- Answered requests and concerns with friendly and knowledgeable service.
- Resolved customer complaints in a timely manner.
- Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Operated register, handled cash and processed credit card transactions.
Door to door sales
T&R Frameworks
SANBERNARDINO
06.2025 - 06.2025
- Demonstrated product features and benefits to potential clients in residential areas.
- Utilized persuasive communication skills to address customer objections and concerns.
- Maintained accurate records of customer interactions for follow-up purposes.
- Demonstrated product knowledge and features to potential buyers.
- Provided detailed information about the products being sold.
- Recorded daily sales figures accurately in order to track progress towards goals.
- Ensured accurate completion of paperwork related to sales transactions.
- Resolved customer issues quickly and professionally, while maintaining positive relations with clients.
- Greeted prospective customers in a friendly and professional manner.
- Convinced clients to purchase products or services by following persuasive script.
Order Picker
Amazon
Perris
10.2023 - 05.2025
- Operated handheld scanners to track and manage inventory efficiently.
- Selected and packed customer orders accurately for timely shipment.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Conducted inventory checks to ensure accurate stock levels and organization.
- Performed daily cycle counts to ensure inventory accuracy.
- Investigated discrepancies between physical count versus computer generated reports and records.
- Ensured proper labeling of items before storing them in their designated areas.
Ship Dock Loader
Amazon
Bloomington
05.2023 - 09.2023
- Loaded and unloaded packages onto delivery trucks efficiently.
- Organized merchandise in designated areas for easy access.
- Operated material handling equipment safely and effectively.
Education
Hawthorne Highschool
Hawthorne, CASkills
- Customer service
- Inventory management
- Product knowledge
- Effective communication
- Team collaboration
- Time management
- Persuasive selling
- Training others
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Sales Advisor
GO Carwash
09.2025 - Current
Door to door sales
T&R Frameworks
06.2025 - 06.2025
Order Picker
Amazon
10.2023 - 05.2025
Ship Dock Loader
Amazon
05.2023 - 09.2023
Hawthorne Highschool