Deepanshu Malhotra
Kitchener,ON
Summary
Ambitious with 4+ years of experience in product and business development, customer service and sales. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Wireless Supervisor
Staples Canada -Bell Campaign
Kitchener, Ontario
01.2023 - Current
- Initiating every customer towards monthly saving on products.
- Presenting home services and mobility for B2B and B2C, with quotes, and closing them on the spot.
- Leading to a minimum conversion of 10 clients per day about the value of money concept in day-to-day.
- Identified new markets for penetration by carefully researching potential customers' buying habits.
- Maintained relationships with customers through regular follow-up calls and emails.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Established clear expectations for quality control processes among staff members.
- Conversion up to 80% on sales with STPP, Staples tech protection plan.
- Following up on wireless planners, customer service in and out of the store.
- Outperformed in the top 3 positions in the national campaign.
- Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
- Identified key areas within store where merchandise displays needed to be fixed and items required restocking.
- Leading team of 4 consultants to reach personal and business targets.
- Identified areas where additional coverage was required using heat maps from site surveys conducted periodically.
- Provided training on the use of wireless networks to staff members.
- Developed incentive programs for top performing sales representatives.
Team Leader -Field Operation
REMES INC.-Rogers Campaign
Waterloo, Canada
02.2023 - 10.2023
- Conduct door-to-door visits across diverse neighborhoods to sell services, including Internet, TV, and Home Phone solutions.
- Managed and led a team of four individuals, fostering collaboration and productivity.
- Able to give at least 3 new clients from the assigned client.
- Able to understand and work on platforms like Salesforce, Champ, Outlook, Oasis, and One View.
- Achieving personal and organizational goals to achieve revenue for the company.
- Among the top 5 reps from the team of 90 reps.
Founder
Ysaro Enterprises
01.2016 - 01.2022
- Planning clients inhouse solar products, presenting the real quants which they can take advantage from our solar products
- Using Quint force software to manage team of 20 in terms of accounts, daily updates as have sales team of 6 as door to door reps for Solar products sales.
Education
Financial planning services -
Conestoga College
Ontario, Canada08.2024
Global Business Management -
Conestoga College
Ontario, Canada09.2023
Bachelor of Commerce (Honors) -
Delhi University, PGDAV College
New Delhi, India06.2016
Skills
- Problem-Solving
- Customer Relationship Management
- Negotiation abilities
- Telecommunications experience
- Conflict resolution techniques
- Team leadership abilities
- Customer Service
- Staff Management
Certification
Navi Plan Certified
Availability
FULL TIME
Timeline
Team Leader -Field Operation
REMES INC.-Rogers Campaign
02.2023 - 10.2023
Wireless Supervisor
Staples Canada -Bell Campaign
01.2023 - Current
Founder
Ysaro Enterprises
01.2016 - 01.2022
Financial planning services -
Conestoga College
Global Business Management -
Conestoga College
Bachelor of Commerce (Honors) -
Delhi University, PGDAV College
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